Help Update

[Wayne Ridgway]

Hi sorry to bother you again but it seems I have a security policy update on my s4 but when I touch to download the update it says connecting to server then 2mins later it says update failed due to network issues. I don't understand this can anyone help me ? Please

 

[amarie82]

How is your signal? Data working? On WiFi?

 

[Wayne Ridgway]

On full on my WiFi and my signal

 

[amarie82]

Does it give an error code # or just network issues?

 

[Wayne Ridgway]

Just network issue

 

[amarie82]

Have you done any type of reset? Factory?

 

[Wayne Ridgway]

No I haven't is there even ment to be a update ?

 

[amarie82]

I have checked with other sites xda developers and android central looks like your not the only one having the issue. I would contact Samsung and see if they can give you some info on it.

 

[amarie82]

Its probably something Samsung sent out to update something on the phone.

 

[Wayne Ridgway]

Thank you for doing that at least I anti the only person and maybe I should there might be aiming wrong with Samsung servers

 

[amarie82]

Your welcome and maybe so. It happens! You can find there contact info on there website or your carrier can give it to you!

 

[Wayne Ridgway]

Lucky I have the number already than thank you for your help

 

[amarie82]

You are very welcome anytime!