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Updating apps???
- Thread starter thamac
- Start date
damewolf13
live~laugh~love
I do not believe that there is a setting that would prevent your downloads from completing. It is probably more like a problem with the data connection, either because the area you are in is remote, or the carrier's network is having problems, which they sometimes do.I have tried updating 2 apps (instagram & zedge) tonight and neither one would complete the d'load. I accept and download then the app shows it is d'loading in the status bar but never finishes.
Any ideas?? Is there any settings on the phone that would prevent/block the d'load??
It also happens if for some reason your carrier is throttling your data usage. It could be that you will try it tomorrow, and it will download without a hitch.
One or two other things to try:
- from home, menu->settings->applications->manage applications. Find "Google Play Store" and tap it. Try tapping "clear cache" and go back to the Play Store to see if that helps. If it does not, try going into the same place and "clear data".
- from home, menu->settings->applications->manage applications. Find "Google Play Store" and tap it. Try tapping "clear cache" and go back to the Play Store to see if that helps. If it does not, try going into the same place and "clear data".
... sometimes there is a delay. If it doesn't work ... try coming back again in 10 minutes.
... Thom
... Thom
thamac
Newbie
I went home this morning and was able to update my apps over wi-fi. I still can not update or download new apps over 4G. I am getting a message saying "Download size requires wi-fi" no matter what size file I try and d'load.
I did clear the cache and data but still the same. I also assured the "update over wi-fi only" box is unchecked in the apps settings?
Any ideas:dontknow:
New Rising
Android Enthusiast
go to menu> settings> battery and data manager> data saver and make sure it's unchecked.
thamac
Newbie
Ahah...yep I just figured that out and was coming back to report. Sure enough the ol data saver was turned on. :hmmmm2:
ound:Thanks for all the help :cheers:
To add - It would have been nice if the error message would have told me the data saver was on instead of "d'load size requires wi-fi" ya know
I believe that the issue is that Google Play Store is a Google product that isn't aware that Motorola has customized Android so that it has a setting called "data saver"; it can't tell you a reason that it doesn't know exists.