USB Connected (Mount, Don't Mount)

[Troyota]

Trying to follow instructions to sync the music on my Captivate with i-tunes on my PC. Using the "Know Your Cell" website instructions, but I can't get the option to mount my device in order to write from the I-Tunes agent to the device. Any suggestions?

 

[Szadzik]

Moved your thread to Captivate forum as you are more likely to get some help here.

 

[alphadog00]

Trying to follow instructions to sync the music on my Captivate with i-tunes on my PC. Using the "Know Your Cell" website instructions, but I can't get the option to mount my device in order to write from the I-Tunes agent to the device. Any suggestions?

Under USB settings are you set to Mass Storage or Ask? If you have it set to anything else you won't get this option.

Also, make sure you are using the samsung cable - or at cable that works for USB data as well as charge.