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Help usb problem

ok so when i plug in my motorola triumph it doesnt pop up. i got to devices and printers and it says it need to update drivers but then it says no drivers were found i have even downloaded the motohelper but it doesnt help. when i connect my phone to the computer all it does is charge. someone help me plz:(
 
did you click on the usb tether prompt to turn on the sync to windows? if not you may need to switch USB ports the port you are using may not be usb 2.0, i had the same problem just switched to the port on the back of the pc with a usb extension cable.
 
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