lisalover1
Newbie
I juss got my Verizon Note 2, and was about to move some music and videos on it from my PC, but I ran into a strange issue. At first, when I plugged in my phone to my computer (Windows 8), Windows recognized the device, but no matter what mode I put it in, it never showed up in Windows Explorer. So, I tried downloading the Galaxy Note 2 Toolkit from XDA, but was unable to install it because it has yet to add support for the Verizon Note 2. So, I tried installing Kies, which installed my phone's driver, but won't actually recognize the device. When I look in Windows' device manager, I found the device was found under the name "SAMSUNG_Android", and had a yellow caution symbol next to it, and had the following text in the device status box:
Any ideas on what to do?This device cannot start. (Code 10)
{Operation Failed}
The requested operation was unsuccessful.