Verizon Droid X Disaster

[monteis2000]

Good news!

My Droid X is at a local Fed Ex distro center and I am picking it up this afternoon after work.

Good news man! Hope you don't have any more problems.

 

[Wolfedude88]

In all honesty I see this having the majority of the fault laying on you than it does Verizon..Did you not realize the price seemed to be higher than the phone cost with the extra upgrade fee?

I see you said you should have looked at your receipt before leaving to confirm and that is indeed your fault and not Verizons..While yes you stated things that need to be done but mistakes happen and it is on you as the customer to double check things don't rely on other people you don't know.

Also Verizon in all of the problems you have had seem to have tried to fix and help you in every occasion you mentioned so how can you even be upset at them to say it may end your 10 years of service?

So it is his fault he was charged more? Just because he didn't stop and go back immediately is his fault now, I didn't think the OP was bashing them that badly. He seemed to be pretty nice about everything.

I don't see how anyone could say it was his fault though.

 

[Wolfedude88]

Am I the only one who thinks this story is ridiculous?

Ok you got overnight shipping and they said you would get it Monday. Guess what...Fed Ex/Verizon do not ship on Saturdays. The earliest you would get it would be Monday.

So they charged you $20. That is partly your fault for not noticing it when you bought it. But guess what...people make mistakes. The fact that you then tried to get a free case out of the deal tells me a lot. Its not like you received a broken phone or that they sent it to a completely different address and still haven't received it yet.

People make mistakes. If these are your biggest problems in life, you are doing pretty well. Deal with it.

Seriously? Why are you guys going after him? HOW is it his fault he didn't notice he was charged a higher price right away? Can you honestly blame him for trying to get something extra after everything, if he demanded it then I think that would be a little rude, but if he just asked them I see nothing wrong with that.

Like you said everyone makes mistakes, but getting charged extra wasn't his fault. I know I get overcharged at retail stores sometimes and don't catch it right away, is that my fault?