I'm on my 3rd bionic and its the worst one yet, with the data drops, the random reboots, really spoty hot spot and other random things. So I went to the local Verizon store and talked to the rude lady behind the counter and after leaving pissed I tried calling 611 and all they wanted to do was send me another phone. I told them I was feed up with the same problems over and over again. Finally they offered me a Droid 4 to which I told them that was unacceptable and if i wanted a slide out keyboard I would have got one when I bought the bionic. So they offered me the razr and that was better but I would have to have the maxx cause I wouldn't be able to put a extend battery in it like I have in my bionic. They put me on hold and came back on and said ok they would do that. I got on the razr side and it looks like they have their own problem but hopefully its better then what I was was dealing with.