I have now had 3 defective Bionics over a 3 month period. Constant unprovoked reboots, no data connections unless you pull the battery, no Bluetooth connectivity, a defective earpiece, no hand-off from wi-fi to cellular data and horrible battery life. Neither my 3 year old Blackberry Tour nor my kids' Iphone 4's have any such nonsense. For $249.00 and the longest wait for ostensible higher performance standards than their competitors, Verizon has handled this well-documented albatross of a device poorly. Each new refurbished phone takes over an hour to reset and reinstall apps; and, in each instance its been a waste of time with no meaningful support.
Unfortunately, my firm is now planning a lawsuit to rescind the firm's contracts for our 8 phones as we have had it with the lack of professionalism and the lack of real concern for the customer. We intend now to demand the turnover of the documentation about the known defects in this model, many of which were known to Verizon and Motorola BEFORE THEY SOLD US THE PHONES.
Unfortunately, my firm is now planning a lawsuit to rescind the firm's contracts for our 8 phones as we have had it with the lack of professionalism and the lack of real concern for the customer. We intend now to demand the turnover of the documentation about the known defects in this model, many of which were known to Verizon and Motorola BEFORE THEY SOLD US THE PHONES.