Help Viber on Motorola M

[rsisley]

I just got a Motorola RAZR M and installed Viber on it. A friend in Ireland, who also has Viber, received a notification that I had installed Viber and tried to call me. My phone rang and I could see that it was them calling, but I was unable to answer the call. I was able to call them back and the quality was great. The inability to answer also came up again with another friend. Again I had to call them back.

I also have an issue with friends, who I know have Viber installed, not showing up on my Viber contact list. I have them in my phone

 

[rsisley]

Update: The contact finally loaded. Waiting for an incoming call to test that.

 

[rsisley]

Ok, I think I have it now. I was clicking on the answer button and I think I have to slide it. Stupid me!!

 

[ViberMedia]

@rsisley -

Hi,
This is an official representative from Viber.
We've also responded to you in a private message. We assume the problem has been resolved by now?

If you still have any questions/doubts, please don't hesitate to ask

Best regards,
the Viber Team.