Help Video Problem - White Screen

[CTumilson]

So today I went to view a video on my phone and when i hit play, it just came up all white, but the audio still plays.

I checked the rest of my videos, and its all the same, nothing but a white screen with the audio.

Any idea what caused this, or how to go about fixing it?

I can connect via USB to my laptop and view all the videos fine, so its not the videos itself that the problem is with

 

[CTumilson]

It also does the same for YouTube videos

 

[bjkempston]

I have the same problem on occasion. I find that removing the battery and then replacing it solves it - until the next time. I'm still looking for a cause....

 

[senthamil]

Generally all types of videos are not supported by Wildfire S. I found a solution by converting them into HTCWfs format. Try this below link and convert the videos then play it.

How to convert videos and transfer them to the HTC Wildfire S - Know Your Cell


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If this is helpful don't say 'thanks', just press "Thanks"

 

[CTumilson]

I have the same problem on occasion. I find that removing the battery and then replacing it solves it - until the next time. I'm still looking for a cause....

That solved the problem. Thanks very much!


And Selvan, the problem was with the player itself, not the format, but thanks anyway