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Help Virus pop up help please

R

red04028101

Newbie
Keep getting random redirects to Google play and websites il attatch a screenshot any ideas don't fancy resetting my phone
f2898ffe39ee8b3801e18d29f5be623b.jpg
 
Try clearing browser caches first. It sounds like an ad script from some website you've visited has hijacked your browser.

Not a virus as they don't exist for Android (malware does, but you have to install it - it can't install itself, which is what defines a virus).
 
What kind of phone do you have? Some malware can take advantage of rooting exploits and install as a system app, which means a factory reset won't fix it.

Screenshots will be helpful.
 
If you are getting sent to the play store, are they for apps? And, are the website redirects to similar sites? Screenshots of where you're getting sent ... unless it's ... um ... inappropriate. :eek: ;)
 
Hadron said:
Try clearing browser caches first. It sounds like an ad script from some website you've visited has hijacked your browser.

Not a virus as they don't exist for Android (malware does, but you have to install it - it can't install itself, which is what defines a virus).
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Some older versions of android can allow for malware to be downloaded, or at least can disguise themselves well enough to be downloaded. I've heard of ransom ware taking over android phones before.
 
Okay, i certainly hope you didn't click that link.

Try this ... go to https://play.google.com on a PC, don't use the app on your phone. Then log in using your gmail account and push a different browser to your phone. Try boat or firefox, but anything but chrome. And then see if you still get the redirects.
 
I would suggest checking your app drawer to see if anything has been downloaded without your consent. If it has, it should be the last app in the drawer. You would just have to go to app manager in settings and delete data, followed by uninstalling that app.

I've seen situations where the malware would not let the user into their own settings, at which point you have to power down and boot into safe mode. In safe mode, no non stock applications can run, so from there you can delete the problem app.
 
red04028101 said:
No didn't click it. Can't get to a pc at the moment would uninstalling chrome help
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Probably not, especially if you are getting random play store popups. My guess is that the play store is being redirected as well. @Phoenix111 's suggestion to boot into safe mode is a good one. I'd also clear the cache and data from both chrome and the play store while in safe mode.
 
Phoenix111 said:
I would suggest checking your app drawer to see if anything has been downloaded without your consent. If it has, it should be the last app in the drawer. You would just have to go to app manager in settings and delete data, followed by uninstalling that app.

I've seen situations where the malware would not let the user into their own settings, at which point you have to power down and boot into safe mode. In safe mode, no non stock applications can run, so from there you can delete the problem app.
Click to expand...
Android system webveiw look odd to me has anyone heard of it
 
Android System Webview is safe. Especially considering it's straight from Google themselves. My tablet has this app.
 
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