Help VM forward ?

[Danny_Boy82]

Not sure if this is an issue for the TB or Verizon forum but I'll go ahead and ask here first.

I was trying to forward a voice mail yesterday, and when I went through the automated steps (0 for options, 6 to forward, enter 10 digit number, record your comments, # to send) it told me it was sent. I then hang up and immediately recieve a new VM saying it was not able to send.

Any ideas on what the issue could be?

 

[CharlzO]

that's a strange one. Are you using Visual Voice Mail or anything? Also, try doing it from a landline if you can, see if it makes a difference. That should narrow out the phone itself being a culprit.

 

[Danny_Boy82]

No, not useing VVM. I'm using the stock VM that comes with the phone/verizon. I will have to give the landline a try when I get a chance. I will post back once I try it.


Ok I just tried to forward the VM from a landline. It did not go through. Looks like I will be giving Verizon a call to figure out what is going on.