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Help "Voice Roaming is on" HELP

J

jerrad707

Member
I picked up my M8 last night, and it's had this message in the notification bar since I powered it up. The little roaming triangle is up in the notification bar too. How can I turn roaming off? Did the Verizon tech forget to do something? :confused:
 
How would I find that out? I remember on older phones I could dial *221 or something to update the towers. Is that what I should do?
 
I have the same issue. Got BOGO Verizon deal. One phone says 4G, the other phone says voice roaming. They are sitting right next to each other, so it's not a signal problem.

I factory reset the bad phone, no change.

All settings on both phones are the same. Only difference I found was in Software Info screen. Good phone says ERI VERSION = 5. Bad phone says ERI VERSION = none.
 
Both my phones were activated each with a new number, shared data plan. PRL's and all other stuff matched on both phones (except ERI). Tried Verizon chat, more factory resets and pulling SIM card, changing bunch of settings.... could not get it out of Voice Roaming mode. Rep made notes in my account, went to nearest Verizon store and they didn't even look at the phone to see the problem, or even try to get it working. They just exchanged the whole phone! New handset working 100%.
 
I certainly hope so because I just got my device today after a week of shipping from BestBuy and then it took a bunch more jumping through hoops to get it activated. Didn't have to call VZW to activate my Gnex, but did for this one

Do NOT want to go through that again, especially since I have a trip coming in less than ten days.
 
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