Help Volume control not working; needs reboot

[bexely2000]

Hi there.

I've had a good search around but not quite seen an answer to what I'm after.

For no reason that I can fathom once or twice a day my phone goes from its normal volume to silent. I then cannot raise the volume at all using the rocker on the side. I need to turn it off and on again in order to get some volume back (hardly a speedy solution!).

I presume that the fact that a restart fixes the issue (temporarily) means that it's not a hardware failure.

Any thoughts? Much obliged.

 

[speedycolzalez]

Strange. It could be a hardware fault. Here's how I'd diagnose;

When the rocker stops working:

1. can you still turn the media volume up and down if you play a mp3?

and

2. can you turn the ringer volume up and down in software using something like Sound Manager?

1 No + 2 Yes suggests hardware fault.

1 Yes + 2 No suggests software fault.

You might want to try a hard reset before returning for repair. Remember to backup everything you can first.

Sound Manager ~ Android Application v2.0.0 By Daniel Roozen | Tools