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VZW CPNI (permission to snoop and share your info unless you opt out)

Airmaxx23

Airmaxx23

Android Expert
I wanted to post this here for my fellow Droid X users:

Below is the link to the original thread with the info.

Verizion wants permission to snoop - Droid Forum - Verizon Droid & the Motorola Droid Forum

You can disable it (opt out) by calling 1-800-333-9956. Google verified the number belongs to Verizon and comes from official documentation at Verizon | About Verizon - Privacy Policy - Customer Proprietary Network Information (CPNI) for Wireless Consumers

You can also opt out right through the verizon site once you log in. Go to the account tab select "account profile" >then scroll down to "Alerts and Preferences" and select "Manage Privacy Settings".

Mine was set to share so I changed it.
 
Interesting, mine were set to "do not share" even though I'm sure I never changed those preferences manually.
 
Ahhh... CPNI! I think most every telecom company in the U.S. has to deal with CPNI issues. My employers, now one of the largest Bell Operating companies in the U.S., regularly quizzes us on CPNI and how to never share customer information without that customers explicit approval.
 
All three of my numbers were opted in. By the way it reads (at a glance) they make it look like it is something good they are doing for you. I changed my settings, thanks.

"Customer Proprietary Network Information Settings

Verizon Wireless and its affiliates (the "Verizon Companies") provide services to you. In doing so, we may each collect certain information that is made available to us solely by virtue of our relationship with you, such as quantity, technical configuration, type, destination, location and amount of use of the telecommunications services you purchase. This information and related billing information is known as Customer Proprietary Network Information (CPNI). The Federal Communications Commission and other regulators require the Verizon Companies to protect your CPNI.

In order to better serve your communications needs and to identify, offer and provide products and services to meet your requirements, we need your permission to share this information among our affiliates, agents and parent companies (including Vodafone) and their subsidiaries."
 
Eh, I don't care so much. While I can understand some people's legitimate reasons for wanting their privacy, I don't have anything I don't mind someone else seeing. If it helps Verizon work better, go for it.

Thanks for the heads up though.
 
sonofaresiii said:
Eh, I don't care so much. While I can understand some people's legitimate reasons for wanting their privacy, I don't have anything I don't mind someone else seeing. If it helps Verizon work better, go for it.

Thanks for the heads up though.
Click to expand...

I agree with you. However, I do resent being automatically enrolled in this. They should make every customer aware of the fact that they're lurking in the shadows, which is why I opted myself and my family out.
 
Steven58 said:
I agree with you. However, I do resent being automatically enrolled in this. They should make every customer aware of the fact that they're lurking in the shadows, which is why I opted myself and my family out.
Click to expand...

If I remember the last CPNI training I went through correctly, customers are not supposed to be automatically enrolled. What's supposed to happen is that you are opted out until you give permission to change your status. But, to be honest, I don't work for VZW so for all I know they have a different take on CPNI.
 
This is a forum wide issue so I'm going to copy it and stick it in the Verizon section and unstick it here.
 
I went there to change it and got "error 403--Forbidden". I'm the primary acct. holder too?? WTF???
 
I remember opting out of this two years ago, I think DSL Reports had a article about this when it was new
 
sonofaresiii said:
Eh, I don't care so much. While I can understand some people's legitimate reasons for wanting their privacy, I don't have anything I don't mind someone else seeing. If it helps Verizon work better, go for it.

Thanks for the heads up though.
Click to expand...

And if "helping Verizon work better" means letting them sell your information while lining their pockets instead of running phone lines? I'm less concerned about the spying as opposed to the trading. If anyone is gonna make money from selling my info, it's gonna be me! :-)
 
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