Help WatchOn app doesn't configure...

[CADman_KS]

I just got my S4.

I have not been able to configure the WatchOn app.

When I try to push the "select country or region" button, it just doesn't do anything so I can't get past that screen.

What am I doing wrong?, or am I missing something else?

CADman_KS

 

[sincarafan]

Try going into applications then watchon then clear all data. Might be all that needs to be done to fix it.

 

[CADman_KS]

Try going into applications then watchon then clear all data. Might be all that needs to be done to fix it.

Thanks for the tip. I had tried that already and it didn't help.

However, I have gotten it to work partly. I uninstalled the last update, and that allowed me to get to the setup, and that part works. Now, I can't get the remote to work. Whenever I select that function, it tells me that remote codes are not available at the moment. I have tried on both WIFI and data, and neither work.

I went thru the submit bug process, but I'm not hopeful that anything will come out of that....

CADman_KS

 

[CADman_KS]

Well, I finally figured out what the deal was with the app. The problem was NOT the app. It was my firewall at home. For some reason, it was blocking Peel | Discover Personalized TV, and that was a default setting in my firewall software.

After unblocking that site, all was well!!!

CADman_ks