Weak Signal

[cgfw201]

Hi,
Upgraded from an S3 to an S4 active this week.

Love the phone, but having big issues with the signal strength.

At my desk I previously had full strength signal and H+ which allowed me to stream video via Sky Go/iPlayer in high quality with no problem. I can only seem to pick up 'E' on the S4a, despite having 5 bars of signal.

It also struggles to pick up decent data signal at home.

Any ideas?

 

[Evil.Bonsai]

Try a factory reset. If that doesn't help, take it back and try another. If THAT doesn't work, it might just be the antenna design doesn't work for you/your location and you may need a different phone. My work is like a Faraday Cage but at home and everywhere else, my Active works very well.

 

[Thatdad]

My phone will do that sometimes. I got the app boost signal from the playstore. Works pretty good for me, perhaps you should give it a try.

 

[JTKiser1022]

I had a signal strength issue as well - discovered it was a faulty sim card -