Very common problem. Do a search as I can't remember why this happens or how to fix, but rest assured it is a very well documented software bug. It's something to do with dodgy facebook integration.
Very common problem. Do a search as I can't remember why this happens or how to fix, but rest assured it is a very well documented software bug. It's something to do with dodgy facebook integration.
Does your friend have a non-numeric entry for his/her phone number on Facebook by any chance????
For some reason there's a bug in the Facebook/HTC Sense syncronisation process that doesn't like non-numeric entries in this field (i.e. when people put silly things like "Ask me", or "none of your business" where they should put their phone number). The result is what you're experiencing.
Don't ask me for any more detail, but as TheTrueSpin stated it's been done to death on here!
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