Weird ringer problem

[Jmtegra]

I have my ringtone set to a modest mouse song and when someone calls it does what its suppose to do and ring. But on the other end of the line whoever is calling will get my voice mail and my phone will continue to play the song until its over. Has anyone else seen this problem?

I know most of you are going to say "Factory Reset!" but im trying to trouble shoot before i go that route.

 

[Demache]

I actually haven't. But have you tried the trim ringtone function to make the ringtone shorter (make it at least 30 seconds)?