Help What is wrong now??

[chowmailap]

OK, for some reason when I have wifi turned on I cannot send or receive calls or texts. When wifi is off the phone performs fine. I'm on Att. Normally the hspa indicator is a white square with a blue "H+" inside of it. When I turn on wifi the "H+" turns black and I can no longer send or receive text or calls. Wifi works fine as I can get online and everything else. Anyone have a clue what the problem is??? I've called Att and their tech ppl r morons.

 

[chowmailap]

OK, for some reason when I have wifi turned on I cannot send or receive calls or texts. When wifi is off the phone performs fine. I'm on Att. Normally the hspa indicator is a white square with a blue "H+" inside of it. When I turn on wifi the "H+" turns black and I can no longer send or receive text or calls. Wifi works fine as I can get online and everything else. Anyone have a clue what the problem is??? I've called Att and their tech ppl r morons.

it seems to be doing it without the wifi on as well ....... ugh ..... thinking its the tower ..... if anyone has any ideas please feel free to share them

 

[pepelobo]

For problems like that, is always a good idea to pull battery out and see if that fixed it.

 

[chowmailap]

For problems like that, is always a good idea to pull battery out and see if that fixed it.

Thanks for the advice. Did it all including a factory reset and nothing helped. Called Att. Its their shitty towers again. 3rd time in six months. Time to start researching other companies