So my stock Samsung infuse data cable broke because it's cheaply built. Went to AT&T store to personally order a new warranty requested cable. Waited a month for a replacement data cable that was never even ordered. Went in recently and the manager just gave me the AT&T zero charger that comes with wall dock and a micro usb cable that plugs into it.
Here's my problem. I used my stock samsung data cable to TRANSFER effing DATA between my pc and phone and even though I told the AT&T manager I needed a D A T A C A B L E, he gave me the zero charger. This being my first android phone, I assumed it would work to transfer data because it worked as a charger. I go to plug the micro usb cable included in the zero charger package with my phone attached and my computer does not recognize my phone as a mass storage device, it only charges it when attached to a pc. Weird, I thought. So I plugged the micro usb cable with my phone attached into my roommate's computer and same thing happens. It is not recognized as a mass storage device, it only acts as if it's a charger.
My question: Since AT&T is useless and cannot solve a simple problem of replacing a cable, can I just buy any other micro usb data cable online or will only the stock Samsung infuse data cable that was originally included my box work? My infuse model number is SGH-I997. I've seen them on amazon but only with like case bundles and other bundled accessories.
Here's my problem. I used my stock samsung data cable to TRANSFER effing DATA between my pc and phone and even though I told the AT&T manager I needed a D A T A C A B L E, he gave me the zero charger. This being my first android phone, I assumed it would work to transfer data because it worked as a charger. I go to plug the micro usb cable included in the zero charger package with my phone attached and my computer does not recognize my phone as a mass storage device, it only charges it when attached to a pc. Weird, I thought. So I plugged the micro usb cable with my phone attached into my roommate's computer and same thing happens. It is not recognized as a mass storage device, it only acts as if it's a charger.
My question: Since AT&T is useless and cannot solve a simple problem of replacing a cable, can I just buy any other micro usb data cable online or will only the stock Samsung infuse data cable that was originally included my box work? My infuse model number is SGH-I997. I've seen them on amazon but only with like case bundles and other bundled accessories.
