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Help what to do! - drooped connections

xmr405o said:
I did the same thing. I called them and they reset my phone. So far so good.
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What does "reset my phone" mean? Did they do anything to your Bionic or did they somehow refresh your information on their side?

Reason for asking ... if it was done on the Bionic side can you instigate the "reset my phone" without calling them?

... Thom
 
I have been having frequent 4G data drops for the past two weeks. Updating my firmware from 902 to 905 did not make things any better. Enough is enough. I just called Verizon and fought my way through their voice mail until I got a real person. She listened to my concerns and explained that all Motorola Droid Bionics were shipped with a SIM card that is now obsolete. She is sending me a new SIM card by Fedex and it will arrive in two days. An alternative would be to go to the nearest Verizon store and pick up a new SIM card. Either way, there is no cost to me except the time to install the new card. She says that she uses a Bionic as her personal phone and that she is confident that this will completely fix my data issues.
 
TexasBadger said:
I have been having frequent 4G data drops for the past two weeks. Updating my firmware from 902 to 905 did not make things any better. Enough is enough. I just called Verizon and fought my way through their voice mail until I got a real person. She listened to my concerns and explained that all Motorola Droid Bionics were shipped with a SIM card that is now obsolete. She is sending me a new SIM card by Fedex and it will arrive in two days. An alternative would be to go to the nearest Verizon store and pick up a new SIM card. Either way, there is no cost to me except the time to install the new card. She says that she uses a Bionic as her personal phone and that she is confident that this will completely fix my data issues.
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Im sorry to say this but you are confusing people into a false hope.

SIMS are identical to what you got day one. Its just an id number so you have a roaming login. Like, instead of activating devices all the time by calling numbers blah blah. They ship one out with the number in their system as a sim card.

The problem is beyond that, i have swapped my sim, with my first bionic replacement.

Nothing was better with the sim or phone changed.

Only thing that worked so far i this http://androidforums.com/motorola-droid-bionic/561397-905-update-4.html#post4543357

I also have another more detailed post at moto mobility... Trying to get their attention.

https://forums.motorola.com/posts/e7f90834b5
 
A friend of mine does service work on ATM's and several of the C-stores now have ATM's that use cellular data instead of landlines. They've been having alot of connection issues the past few weeks as well. This is in North Carolina.

Forgot to add that I didn't get which cell service is in use. He is a certified engineer for radio and tv and says that this time of year is bad for data transmission anyway.
 
I'm in Socal, Inland Empire area and it wasn't until after the 905 update last week that I started having the dropped 4G data problems.
I'd rather have reliable 3G service then inconsistent 4G.
 
rich6661 said:
I'm in Socal, Inland Empire area and it wasn't until after the 905 update last week that I started having the dropped 4G data problems.
I'd rather have reliable 3G service then inconsistent 4G.
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I agree yet disagree.

My 4glte spoiled me when it does work. At times, i see up to 40mbps down, and 25mbps up... Of course when it works.

On 3g with a full signal, i get 1-3 mbps down(average is 1.5) and .5-1mbps up.

When you are trying to seamlessly go from checking facebook to gmail then open up a browser, 3g is like a snail, its almost unbarable. In my opinion, if they cant have a phone that works on their best network, %100 of the time. Dont put out devices until you can. Pretty simple really. I mean, i understand software iterations, but never hardware.


Also, this may have alot to do with it.
http://www.androidpolice.com/2012/0...-expansion-in-22-existing-markets-on-june-21/
 
Just adding another SoCal voice to the symphony. (I was going to ask if it was possible that my 4G antenna died or something.) 4G going blue to white very frequently, in places where I used to have solid 4G all the time. (Like, say, my living room.) Just over the last few days, right around the 905 update.

Very annoying. Are folks with other Verizon 4G phones having this issue, or is it just the lucky Bionic owners?
 
Stealthpanda said:
I agree yet disagree.

My 4glte spoiled me when it does work. At times, i see up to 40mbps down, and 25mbps up... Of course when it works.

On 3g with a full signal, i get 1-3 mbps down(average is 1.5) and .5-1mbps up.

When you are trying to seamlessly go from checking facebook to gmail then open up a browser, 3g is like a snail, its almost unbarable. In my opinion, if they cant have a phone that works on their best network, %100 of the time. Dont put out devices until you can. Pretty simple really. I mean, i understand software iterations, but never hardware.


Also, this may have alot to do with it.
Verizon Announces 4G LTE Service For 46 New Markets, Expansion In 22 Existing Markets On June 21
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FIrst of all, nothing is "100%". Secondly, I cringe at the thought of verizon or the mfgrs delaying 4G like RIM has. I've got 4G nearly all the time, and now when I lose it, it is for less than half a minute. I'm loving the roughly 20-22Mbs connections...I used up to 10GB a month, but mostly around 4-6 now.
 
dave1812 said:
FIrst of all, nothing is "100%". Secondly, I cringe at the thought of verizon or the mfgrs delaying 4G like RIM has. I've got 4G nearly all the time, and now when I lose it, it is for less than half a minute. I'm loving the roughly 20-22Mbs connections...I used up to 10GB a month, but mostly around 4-6 now.
Click to expand...

Yeah, i wouldnt want to wait for 4g either.

But i think we both understand each other. Im just saying that for what is available, why do so many people have drops. Is it faulty work on the towers? Something just seems out of place here to be this consistently bad. Someone made a mistake, it could have even been a simple one. But it had a detrimental effect on the entire network.


When i had my OG droid on 3g, i literally had never one time experinced data loss other tahn being in highly remote locations. Since having 4g, i experience 5-50 or possibly even more drops, a day.
 
My new SIM card arrived today and I promptly installed it. That solved nothing at all. Also, it has become obvious that Stealthpanda's workaround is only a temporary fix ... until WiFi is turned on, or Airplane Mode, or ...

I called Verizon again, for the second time this week. They insist that they have not received any widespread reports of 4G data drops in Bionics. Maybe I'll go in to the local VZ store next week and demand a new phone!

Unhappy in Texas
 
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