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Who Has Screen Separation?

Do you have screen separation?

  • Yes, and I noticed it right out of the box.

    Votes: 40 25.6%
  • Yes, and I believe it's from me using it.

    Votes: 21 13.5%
  • No, and I wouldn't care anyways.

    Votes: 13 8.3%
  • No, but I'm returning my Nexus 7 until problems are worked out.

    Votes: 1 0.6%
  • I don't know, I'm too afraid to look.

    Votes: 4 2.6%
  • Other: Let's see it in the comments.

    Votes: 16 10.3%
  • No

    Votes: 61 39.1%

  • Total voters
    156
I just bought this tablet from Walmart. As I was reading an e-book one night I thought I noticed something different on the left side of the tablet edge in the middle. It seemed as though the glass was loose from the edge. Thought it was my imagination. Guess not :(
Another issue that has cropped up is now it takes a good 10-15secs of holding down the power button for the boot screen to come on. It used yo be hold down about 4 sec release and boot screen. It was suggested by someone from Asus to hold down power and down volume buttons until screen comes up with tiny writing and to let the device turn itself on. Only thing is it never turns on. The battery just heats up. Going to have to make a decision fast about whether to exchange since Walmart has a 15 day return policy for electronics. Any ideas about the software glitch? Glad I'm not alone with the screen problem.
 
I just bought this tablet from Walmart. As I was reading an e-book one night I thought I noticed something different on the left side of the tablet edge in the middle. It seemed as though the glass was loose from the edge. Thought it was my imagination. Guess not :(
Another issue that has cropped up is now it takes a good 10-15secs of holding down the power button for the boot screen to come on. It used yo be hold down about 4 sec release and boot screen. It was suggested by someone from Asus to hold down power and down volume buttons until screen comes up with tiny writing and to let the device turn itself on. Only thing is it never turns on. The battery just heats up. Going to have to make a decision fast about whether to exchange since Walmart has a 15 day return policy for electronics. Any ideas about the software glitch? Glad I'm not alone with the screen problem.


Just simply get a brand new one. Don't even go through the headache of worrying about the screen getting worse.
 
Update on my earlier post of 9/13/12. After the denial from Asus, my son contacted Google via email and explained the situation from them. They emailed him back and apologized for the warranty confusion which they say is now corrected, and offered to send him a new unit, with a 21 day return period for his old unit. They also confirmed that a crack in the screen due to the lift of the screen is covered under warranty. It sounds to me like Google and Asus had a little meeting and Asus now understands what their warranty covers. I'm feeling a lot better about keeping mine.
 
Update on my earlier post of 9/13/12. After the denial from Asus, my son contacted Google via email and explained the situation from them. They emailed him back and apologized for the warranty confusion which they say is now corrected, and offered to send him a new unit, with a 21 day return period for his old unit. They also confirmed that a crack in the screen due to the lift of the screen is covered under warranty. It sounds to me like Google and Asus had a little meeting and Asus now understands what their warranty covers. I'm feeling a lot better about keeping mine.

So has yours had any screen issue sat all? I've gone through 3 all with screen issues. I've loved the tablet and really want it back, but not if all of them have screen defects.
 
my left half just started flashing. gotta find my receipt see if i can return it. dont remember what the return policy was.
 
thought I had survived. Not this forums fault though as I had forgotten about the problem. then after a couple of days with a new game I found the screen starting to feel as if I was popping bubble wrap.The only good thing about buying from Google direct is their returns service.
the only issue is that by the time I checked next morning I had trouble noticing it. Its certainly seems to be a heat issue with the glue, but I doubt very much that it has been remedied completely.
must say the new one isn't visibly lifting, but you can feel it is higher than the right
 
I got some 2 part epoxy and took the back off loosened the screws for the screen and cemented the screen in place. Permanent fix. Only needed a tiny amount of epoxy along the length of the gap. Make sure to weigh it down so it cures in place.
 
I got some 2 part epoxy and took the back off loosened the screws for the screen and cemented the screen in place. Permanent fix. Only needed a tiny amount of epoxy along the length of the gap. Make sure to weigh it down so it cures in place.

Where did you pick that up? I'm kind of interested in doing something like this myself. May need some more instruction though.
 
Posting serials numbers of your device is a public forum doesn't sound like a wise idea. Maybe lot/batch number is better.

True and thanks.
Sorry - I meant to also suggest leaving off the last two digits. I don't know that people will participate anyway, but it is a QC technique.
 
I am on my second Nexus 7. Neither of them had screen separation. My first one, C70, developed a non-responsive screen and quite a bit of lag. Talked to both Asus and Google. I ended up returning it and got a new one, C80. No problems so far.
 
I am on my second Nexus 7. Neither of them had screen separation. My first one, C70, developed a non-responsive screen and quite a bit of lag. Talked to both Asus and Google. I ended up returning it and got a new one, C80. No problems so far.

From following several N7 threads it seems the general consensus is C80 is a better batch.
 
I'm still fighting the good fight in trying to get a good n7. I'm not even being picky lol. If I have a dead pixel, I can deal with it. The screen lift, absolutely not.

I rma'd for the 2nd time literally 10 minutes ago. My first n7 had screen lift, my second has screen lift, gets hot enough that it can't be touched and unresponsive screen issues. Both were c70s. I had hoped for a c90 on the last rma but I guess they have enough refurbs now that they aren't shipping new ones for replacement :banghead:

If the next one is bad ill just get a refund. Like I said I'm not very picky, I just want to be able to pick up my tablet and use it without all these issues.
 
I've got a C60 with very minor screen lift, although I haven't seen it in a long while, since it's in a a smart case. So basically, perfect N7 :)
 
I got my N7 and unfortunately my screen is not fixed 100% from left side of the panel, I contacted Google Play Team in Japan and I am still on hold!
 
Has happened to me, rang Google and they have sent me the email I need to use to order a replacement.

Just need to ask for those who have sent there's back and got a replacement, do I just need to order the replacement, print off the form they sent me, re pack the nexus and then hand my old one to the delivery driver when my replacement is ordered?

Also I keep getting a black line appear every now and then on the screen, just flashes up briefly, is this part of screen separation or something else?

Thanks

Jon
 
I believe that's how they replace them, but not sure.
As for the line, I don't think it's related. I have it, but I also have very minor screen lift. But I think I saw it mentioned by quite a few people that don't have lift too.
 
I haven't seen this addressed lately....

As of today, if i return my unit for screen separation, is there any consensus if the current ones being sent are any better?
 
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