Service credit is available only to eligible corporate-liable accounts. Promo requires 2-year contract agreement outside of hierarchy/special contract terms. Must port in from an active wireless line and remain active on original account number for 61 days in order to receive full service credit. You should continue paying your bill while waiting for your service credit to avoid service disruption and possible credit delay.Credits apply to all devices that have an associated mobile number and come through the port process. Promotion excludes port ins from providers currently associated with Sprint. Excludes all Individual Liable, Seasonal Standby, and Special Government Rate Plans less than $10 (e.g., U3169, U3169H, U3169D, C1266).