Help wifi nor bluetooth working

[pvaughan46]

i recently got my replacement phone not quite a week and i can't get bluetooth to turn on to pair, also noticed that i can't get wifi to turn on either.

 

[Rukbat]

Make sure airplane mode isn't on. If it's not, contact whoever sent you the replacement phone for a replacement - preferably one that works this time. (Yes, I'd be that sarcastic when I contacted them - there's no excuse for shipping you an untested phone.)

 

[Prepaidguy9081]

Try this.

Worked when my wifi/bluetooth broke

https://db.tt/9QVwCp39