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wifi on my hero

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nellisere

Well-Known Member
right, i have just got my hero, and the wifi doesnt work, i have a zoom x6 adsl modem/router and i had wpa2 encryption, but i have taken it off and it still doesnt work, just says disconnected, i have changed it from mixed to jus 802.11g and still nothing, help please :S
 
I have ongoing wifi problems, I have received a new router from my sole telecom provider as an upgrade to adsl2. This router doesn't work with teh hero. It shows full wifi signal but wont connect to it!!
I have tried getting help from netgear who make the router, no joy...and HTC, again no help. The router is set to b and g and still the phone wont connect.
HTC customer support basically said the 2.1 update may sort itbut no guarantees, then it obviously never came. Then they said that changing the router may work!!
I paid
 
I've had this problem on and off since I got it, too. I'm currently using VillainROM 5.4 and the issue persists, same as on stock 1.5. Out of internest, what make is your router? Up at uni we have a Netgear router in my house, and it doesn't work well at all. At home we've got... er, I think it's a Thomson router, and I never have any trouble.

By the way, if this is already common knowledge and it's just no one has got round to replying yet, sorry; I've not really been keeping up with all things Hero until just recently...
 
I have a netgear dgn1000. I wouldnt mind getting another router if HTC would tell me the phone would definitely work..which they wont! I cant afford, and dont want to go through routers at associated costs and hassle....think I will be selling and going to i phone unless htc come up with something.
Thanks for the respons, so I know its not just me...cant believe they sell something that doesnt work, surely routers all transmit the same way??
 
Somebody started a post listing those routers that did and did not work with the Hero. Suggest you may want to look at that - try searching.

BTW you do not need wifi to sync your contacts and diary. Just use the USB cable and HTCSync.
 
I have this issue at home too Router: Siemens Gigaset Se (random numbers here) it came with my tiscali package, but when i go to college my phone is happy as larry connecting with their routers.
 
UnWeave said:
I've had this problem on and off since I got it, too. I'm currently using VillainROM 5.4 and the issue persists, same as on stock 1.5. Out of internest, what make is your router? Up at uni we have a Netgear router in my house, and it doesn't work well at all. At home we've got... er, I think it's a Thomson router, and I never have any trouble.

By the way, if this is already common knowledge and it's just no one has got round to replying yet, sorry; I've not really been keeping up with all things Hero until just recently...
Click to expand...

I too have a Thompson and and a Netgear ( both g routers). Thompson is perfect. Netgear - sometimes it works sometimes it doesn't. Can't figure out why.
 
I appreciate the assistance given in regard syncing calendars etc. The problem I have is that I have a phone which is less than 6 months old, cost me
 
Have tried the static IP, still no joy.

Cant put up with the lack of support from HTC and a company that puts out a phone which doesnt do what it says on the box, total waste of
 
i am such a ditz when it comes to networking...

i have a EchoLife HG520b router which worked fine for my iphone and works fine for my two computers - but i cannot get my htc hero to use it for the internet!!

any ideas
 
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