Help Wifi Problems

[Tyreik Durant]

Hey everyone...my ZTE N860 all of a sudden jus stopped completely connecting to the wifi network.
I will see the signal bars all lit up in white and it will say "obtaining IP address." Then it will say "connected" but the icon remains white as apposed to turning green.
I have turned it off and back on again.
I reset the phone.
I hard reset the phone.....and to my disappointment i still cant connect to the wifi.

Can someone please help me?

 

[Crashdamage]

Try these steps, in order, until it (hopefully) works. They are some of the most common fixes for stubborn WiFi connections and have been successful in many cases. Do 1-5 together, 6-10 one at a time. Just to be sure, start with a simple router reboot.

1. On the phone go to: Settings > WiFi > Long-press on your network > Forget network.

2. Turn off the phone.

3. Unplug the power to the router for at least 30 seconds.

4. Plug in the router and give it plenty of time to fully reboot, at least 3-4 minutes. 5. Turn on the phone and try to connect.

6. Open a browser and get into Setup in the router.

7. Set security encryption to WPA2/AES. Do not use TKIP or AES/TKIP.

8. Try setting a static IP address.

9. Try using Google's DNS servers. 8.8.8.8 for the primary, 8.8.4.4 for the secondary.

10. Update your router firmware.

 

[Tyreik Durant]

I was good until I got here...then I was lost. Im not a technical kinda dude so please bare with me. How do I get to Setup in the router. ?

What is a static IP address and how do I use it

 

[Crashdamage]

Getting into setup in a router using a browser is pretty easy. You just put a numerical IP address in the address bar of your browser, something like 192.168.1.1 and it connects with the router. Check your router manual for the IP number and further information.

If you don't have your manual this site should be able to help you out:

http://setuprouter.com/

 

[Tyreik Durant]

Thanks....its working again. Mysteriously began working again this morning smh.