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Help WiFi

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Burned

Member
My phone has trouble staying connected to my WiFi network. It will be connected for a couple of minutes and then disconnect. This happens all the time. I have set it to never turn off WiFi in the settings. All my computers are wireless and never have this problem. I am using WPA AES for encryption.
I am still within my 30 days of getting this phone and I am thinking of exchanging it. Has anyone else had this problem?
 
No. I don't have a data plan so I am completely dependent on wifi. I have had no problems with a WEP encripted G router at home or a WPA encripted N150 router at work.

Try downloading "Wifi Analyser" to analyse your Wifi signal.

Also have you turned off your mobile network. Before I got Telus to block my data pay per use, my Shine Plus kept turning on the mobile network instead of using the wifi and I racked up some huge data charges (Telus was good enough to waive charges).
 
I had WiFi analyzer and my signal is strong. I could be sitting on my router and it still does it. My data use is blocked by Telus. I asked for that when I got the phone.
Its pissing me off, I was sitting there working on 2 customers laptops that were connected to my network wireless, along with my HTPC, and my phone keeps connecting and disconnecting. Yet the computers all have no problems staying connected.
I have rebooted my router, pulled the battery while the phone was on like LG suggested. The WiFi is set to NEVER turn off in the settings, and I still get disconnects from this phone.
 
Burned said:
I had WiFi analyzer and my signal is strong. I could be sitting on my router and it still does it. My data use is blocked by Telus. I asked for that when I got the phone.
Its pissing me off, I was sitting there working on 2 customers laptops that were connected to my network wireless, along with my HTPC, and my phone keeps connecting and disconnecting. Yet the computers all have no problems staying connected.
I have rebooted my router, pulled the battery while the phone was on like LG suggested. The WiFi is set to NEVER turn off in the settings, and I still get disconnects from this phone.
Click to expand...
I would high suggest that its a proximity issue almost certainly. The other WiFi devices are too close to your phone and RF is too strong to run in conjuction with the Wifi in the computers active as well. At that range its highly unlikely that changing the channel would help since the phone and laptops would all switch if set to login to it as well.

Some cordless phones will also knock out your laptops Wifi if strong enough and on the same spectrum. I use 5.8GHZ cordless phones for that reason.
 
Changed the encryption and no more problems.

WPA AES= Problems with staying authenticated
WPA TKIP= Still problems staying authenticated
WEP 128 Bit= No more problems
 
Mine keeps dropping as well. I can't keep a connection at home or work. Drops every few mins. It's driving me crazy.

I'll try to switch the method as you did. Hopefully it solves my problem too.
 
I have found that I had to drop the encryption one lower to WEP 128-BIT.
Kept having problems with re authenticating on any of the WPA settings.
These phones have a crappy antenna.
 
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