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Help Wildfire S 2g instead of 3 g

Have you installed an existing (old) SIM into the phone? If so, it might not be 3G enabled.

I've just been through the maze with Tesco Mobile. Two Samsung Galaxy Minis (returned) and now the HTC Wilfire S all failed to get a 3G connection with about five different SIM cards. I had the handset unlocked, installed an O2 SIM and got 3G/HSDPA straight away. I'd suspect your SIM card as the source of the problem.
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