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Help Woke up to the ATT Lollipop update...

N

notacoach

Android Enthusiast
It didn't even prompt me - just did it :-/ Not digging it so far (and dang was this the WRONG DAY to have to deal with a new OS! Ugh. I wish I could've done this over the weekend when I had time to deal with it....)

  • No lock screen weather/clock. I gather this is now something one can't add without 3rd-party software, and it's a pain. I relied on it ALL THE TIME. Anybody think we'll get it back?
  • Notifications, notifications, everywhere. Only want text/phone, and can only find a "disable all" or "enable all" setting. Help!
  • Something is eating battery like a freaking velociraptor - ideas where to look for something new that might be prompting that?
  • Having trouble finding things; new choices and arrangements have tweaked it just enough to be initially off-putting (although of course I'm sure I'll get used to it)

WAAHHHHHHH. #firstworldproblems #stillannoying
 
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Update your HTC Lock Screen, Sense Home and HTC Services (whatever it's called from the Play Store) and set location to high accuracy for the weather widget. (That's all really required.)

Power off, volume down while powering on.

Go to Recovery from the Hboot screen.

Wait. Wait some more.

Clear cache.

Reboot.
 
My understanding from the reading around I've done is that the ability to personalize the lock screen has been disabled. There is a clock (small, and in italics) with weather (text only), you just can't set it to the HTC gigantic clock/weather as I had it before.

What is hboot?
 
Yes, the ability to set the lock screen widget is no longer customizable.

Mine inherited the larger widget it had there before.

Hboot is what you'll get to if you follow my instructions and read the on screen instructions after you power on holding volume down.

Don't experiment when you get there, it's your bootloader.

Just do as I suggest - it's likely to untangle most if not all of your bugs, including battery.

Battery on this version is much better if you get it straightened out.

Go get Helium Backup from the Play Store and do a full backup.

First, having a backup is just common sense.

Second, if your update really tangled things that the cache clear won't fix, you're going to need to do a factory data reset. That will clear everything so you'll be better off with a backup.
 
Aha! Thanks for the "rebooting for idiots" tutorial - that now makes sense. Will have to do this tomorrow as simply no time today, but will backup and then do as you describe. In the meantime, I'm surprised not to see more chatter about it around Teh Interwebz - has it been that smooth a rollout?!
 
notacoach said:
Aha! Thanks for the "rebooting for idiots" tutorial - that now makes sense. Will have to do this tomorrow as simply no time today, but will backup and then do as you describe. In the meantime, I'm surprised not to see more chatter about it around Teh Interwebz - has it been that smooth a rollout?!
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Mostly but I had to do the recovery cache clear - that's a very old Android bug with updating.
 
Ugh. Nothing I do will make Helium run (yes, I've updated my drivers). Grr. Going to do a backup with HTC Sync, I guess, and then try the reboot sequence. "Upgrade". The most time-consuming, annoying word in the technological language... ;)

ETA: Getting SO frustrated. HTC Sync won't run on my computer (win 7) - it keeps hanging at "loading content". I've uninstalled and re-installed to no avail, I've updated drivers etc etc. This is really no fun.

ETA again: and now, suddenly, Helium has decided to work. #twilightzone
 
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FINALLY. Got through the boot sequence. Unfortunately, the ugly, small, italic clock remains. Oh well, it was worth a try! I'll just have to get used to it or find 3rd-party software to fix it. Or maybe enough people will want it back that HTC will come up with a Sense update to fix it :)
 
Dang. :(

And you updated the HTC Lock Screen, Sense Home and HTC Services (not sure of the exact name, it'll tell you) from the Play Store, yeah?

Btw - the control for the lock screen widget we used to have still exists - it's buried in that bundle I mentioned from the Play Store - and quietly deactivated for our device. HTC got quiet about it when I discussed it with them - so hopefully some additional update will give us that control back, just as you hope.

Meanwhile, lots of decent lock screen replacements out, frustration of adding one notwithstanding.

On a bright note, at least we have the home screen theming now.

PS - very good show on sticking with Helium until you got it sorted, congrats on that!
 
Yeah, but every time I go to load a new theme (I JUST WANT A BIG CLOCK, PEOPLE!! lol), it says "Some parts of this theme require Sense 7" and won't do anything....
 
I officially hate this update.

- no lock screen clock widget
- no do not disturb
- battery life has gone way down
- sms messages keeps crashing (virtually every time I use it).

I'm at the point of wondering if it's worth rolling back to KitKat (although the fuss and bother and doing so is probably even worse than waiting for lollipop patches and fixes)
 
Your battery report is disturbing.

With the main caches cleared, the three candidates are - radio reception, one of your apps isn't liking Lollipop, or the update didn't install correctly.

So long as it's not radio reception, the others can be fixed.

Check out "GSam Battery Monitor"

https://play.google.com/store/apps/details?id=com.gsamlabs.bbm

The graphics display can tell you if your radio signal is fluctuating, or if you're losing power with the screen off (phone being held awake).

Turn phone sideways for best graphics viewing.

The options found from going to the Hoover icon at the bottom may tell you if you have some app in particular not playing right.

If in doubt on an app, you can run your phone in safe mode for a day - if your battery problem goes away, it's one of your apps.

https://support.t-mobile.com/docs/DOC-10853

T-Mobile site but all M8 phones do safe mode the same way.

Finally - if it's not an app and radio reception is good, you can reinstall the update yourself. It won't break your warranty and it's not difficult. HTC provides a simple (but big) app for your pc that guides you through the install process.

Scroll down to manual install instructions, app download is at the bottom.

http://www.htc.com/us/support/htc-one-m8-att/news/

I'm not trying to defend HTC here. Or trying to get you a Ph.D. in Android.

I am however saying that life's too short to live with a bad upgrade and AT&T is not fast about rolling them out.

Food for thought, hope this helps.
 
I'm not sure how to interpret the results, so here is a screenshot. I have no idea what the kernel is but it's certainly sucking battery
0398ae458d0594d7244b285afca7752b.jpg
 
The kernel is the Linux core of the OS.

So is that really saying that it used 74% of the battery in 3 hours, or did you not charge it to 100% first? Because if you had a long period of standby then the usage there wouldn't seem crazy, and if you just installed the app, left it in your pocked for 3 hours and took that shot it could well look like that. But if it really did use 3/4 of the battery in 3 hours then there's something crazy going on.

As Early suggested, look at the graph/chart (little icon at the bottom).

If you did just install that then look at the usage after 3 hours, I suggest charging fully, leaving it to run through most of a power cycle, and then look at the app and see what's been using it.
 
EarlyMon said:
Mostly but I had to do the recovery cache clear - that's a very old Android bug with updating.
Click to expand...
I called HTC after a factory reset didn't fix my battery and they said I to do that. They walked me through it. Said that should be done after every update before trying a factory reset.
I don't see how clearing the cache makes a difference of the phone was reset to factory.....?
 
thekingsteven said:
I called HTC after a factory reset didn't fix my battery and they said I to do that. They walked me through it. Said that should be done after every update before trying a factory reset.
I don't see how clearing the cache makes a difference of the phone was reset to factory.....?
Click to expand...
In theory, it oughta make no difference.

In practice in the real world where even a little ram glitch could hose that cache, it never hurts to try.
 
It is now almost impossible to send text messages - every time I start typing one, sms crashes. Strangely, it works if I'm using voice dictation... but not the keyboard. UGHHHH!!! My phone used to work pretty flawlessly, but now....? Hate this!!
 
notacoach said:
It is now almost impossible to send text messages - every time I start typing one, sms crashes. Strangely, it works if I'm using voice dictation... but not the keyboard. UGHHHH!!! My phone used to work pretty flawlessly, but now....? Hate this!!
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I am a huge fan of hangouts. I only send my SMS on hangouts, I can video chat with other hangouts users and on the upside I've never had lag like on the standard SMS app!
 
Solved the sms problem with Textra; the native client was a disaster.

I'm still concerned about battery however. Here's the gsam stats for now. Any ideas owhether this is unusual, or how to.improve things?

a2b60fa26ac64726d04882e9d83bc180.jpg
 
Since most of the power usage was apps, what apps were you running?

Google is having one of its periodic "excess wakelocks" spells at the moment, so a lot of people's standby time is down. They'll fix it in a while (at any rate they usually do). Don't know why they keep making this mistake, but it happens every now and then. But I doubt that's relevant here, since you had the screen on for 50% of the time, so it's likely to be dominated by your activities.
 
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