Help wont load up

[zarozinia]

Tablet won't load up. I turn it on and it says "ainol novo 7 crystal quad core." Then it comes up with "ainol" and flashing lights around it, it wont come off that screen. One day I left it on all day and it didn't load up.

 

[malayo]

Have you tried doing hard reset?

 

[Dick01]

Pls advise how to do this. Urgent because I am addicted to it for reading books. Also advise if overcharging the battery may cause this problem.

Many thanks