Help Youtube can't play video?

[tamaramarrero]

When I try to play a video on the youtube app or the internet it says it can't play the video. Someone help please.

 

[APBTx2]

Sorry, not much help here. Mine did that a few times in the past, and seemed to start working again, I never did figure out what changed, as I forgot about it and it worked the next time I tried youtube.

 

[Psywar]

Mine does the same thing. I just click the back Arrow, and re-try the video.
Sometimes it takes 3 or 4 times.

I just sent an inquiry to HTC about this 10mins ago actually. I also have issues with the YouTube Uploader.

Takes forever to upload videos to YouTube: I always get the "Retrying wait 1 min"
It does this for every percent of the upload or sometimes it wont even get a single percent.

I will see what HTC Tells me.

 

[tamaramarrero]

Alright. Thanks guys. At least I know it's not just me having probs.

 

[Psywar]

This is HTC's Reply back to me:

Thank you for contacting HTC America Technical Support with your request for assistance with the YouTube application on your EVO 4G. I understand how important it is for your device to function properly and I apologize for any inconvenience this situation has caused for you. We do have a workaround for accessing YouTube from an android device. Please utilize the following steps. 1. Click on a video. 2. Immediately click the menu button. 3. Immediately click the More option. 4. The scrolling context menu pops up. All four of these steps have to occur BEFORE the video error message pops up or your video will not play. For some reason, pulling up the context menu really fast causes the application to ignore its timeout. The loading circle-like icon will continue to display behind the menu until the video loads and begins playing. 5. Once the video begins playing, click the back button to close the menu. It may take a few tries to get this right. However, it is much easier to just use m.youtube.com. Be patient when you see the loading circle, videos sometimes take between 30 seconds to 1 minute to begin streaming, depending on your connection speed. If this doesn’t work for you, I recommend that you clear the data in this application, then do a soft reset to the phone. From HOME, tap MENU > Settings > Applications > Manage Applications > MENU > Filter > All. Scroll down to YouTube, select it and clear the data. Then, power the device off, remove the battery for a few moments, reinsert it, power your phone back on and use as normal.