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Maybe a dumb question for you guys but how do I put the phone back to where it was when I took it out of the box? Is it with the update.zip?
Maybe a dumb question for you guys but how do I put the phone back to where it was when I took it out of the box? Is it with the update.zip?
Ok, maybe I'll give that a shot although the phone is not rebooting for the past three days so I don't know if I will brake it. Of course now that I mentioned this it will reboot first thing tomorrow morning, lol. The thing that worries me the most is that I have another zte awe unopened that is a Christmas present for my son and I don't want him to have the same issues. A coworker bought the same phone on Amazon after I told him he wouldn't loose his grandfathered plan and he tells me every day that he doesn't have the rebooting problem, he is running the phone with stock apps and no root.

Well, you know the saying "'if it ain't broken..."
If you do wish to return to stock and your phone has the CWM v6.0.3.7 recovery, please read:
http://androidforums.com/awe-all-things-root/808228-how-return-awe-back-stock.html
Oh wait, I need to have CWM v6.0.3.7 to be able to go back to stock? I rebooted the phone and press the low volume key and it look that has some sort of stock recovery, will this work? Thanks.
You're good-to-go with the stock recovery. The 'update.zip' file can only be flash with the stock recovery. Thus, if you have CWM v6.0.3.7, it won't work, and requires additional steps in order to return to stock.
Did you apply the over the air system update after flashing update.zip? What apps did you disable? I just re-flash mine with the update.zip but have not applied the over the air system update. Thanks.
Mine just rebooted again after opening Eufloria HD app the first time. It didn't boot loop but got stuck on the green alien droid picture. I took out the battery and booted the phone up and tried Eufloria HD again and it ran fine.
?????????????
Absolutely mind boggling.
Is it possible that the problem could be the rooting of the phone?
Replied to a similar topic in the root forum, but reposting here in case it's of help to anyone:
My brother, my girlfriend, and I all bought this phone and all use it similarly and live in the same area
Of our 3 phones, only my girlfriend's exhibits this reboot issue. It's pretty random when it happens, but at least twice happened when we were hitting device storage writes hard (downloading music via google music), and once the phone entered a boot loop when picking up a call.
We exchanged the rebooting phone and now all 3 phones are fine.
This is all circumstantial, but it does seem like this is a hardware issue that requires an exchange.
Did you root the phones? My son's phone is not rooted yet and it doesn't have the issue.
Girlfriend's phone was not rooted and had the reboot issue. She was doing basic stuff on it only. Google music, checking facebook, etc.
How did you exchange it? I bought the phone at Target and I was planing on flashing it to its original state and exchange it. Can I do that and then go home and swap the phone online in the Virgin Mobile website or do I need to have both phones in hand to be able to do that? Do you guys think I will loose my grandfathered plan?
We did exactly as you described and it worked fine. Did not need both phones at the same time. Didn't lose grandfathered plan either.