Help ZTE Supreme (virgin) not working after update

[racer00]

I have a ZTE Vital/Supreme with Virgin Mobile .... this morning I got an alert from a system update from Sprint. I checked ok, it downloaded and said to restart my phone. I did and now its a brick.... when I power it on, the little android guy is the only thing on my screen.... I dont know what to do....

Help

 

[Rukbat]

Bring it into Sprint (or VM). They broke your phone, so it's their problem to fix (or replace) it. They may send you to another location - not all carrier locations do repairs. (It's probably something siple, like reflashing the ROM.)

I hope you keep your backups current, though. If they can't reflash the phone and have to replace it (that's what happened with the Note 3 I'm currently using - it's a replacement for the one they couldn't reflash), you get your external SD card back, but that's all. (And, unless your screen protector has some sort of lifetime warranty, you lose that too.)

 

[lefecious]

I can't find anything on the web that describes what's in the update. Is there any reason why I need to update it? I mean if my choice is to brick my phone or just deal with the nagging, I guess I'll deal with the nagging.

 

[BLUE95]

I can't find anything on the web that describes what's in the update. Is there any reason why I need to update it? I mean if my choice is to brick my phone or just deal with the nagging, I guess I'll deal with the nagging.

Read this thread.
http://androidforums.com/showthread.php?t=837812

Even better is the Origin ROM, it includes the updates and some other stuff, of course you need CWM installed. Find it here.
http://androidforums.com/vital-all-things-root/841174-rom-origin-v1-0-4-13-14-a.html

 

[racer00]

Bring it into Sprint (or VM). They broke your phone, so it's their problem to fix (or replace) it. They may send you to another location - not all carrier locations do repairs. (It's probably something siple, like reflashing the ROM.)

I hope you keep your backups current, though. If they can't reflash the phone and have to replace it (that's what happened with the Note 3 I'm currently using - it's a replacement for the one they couldn't reflash), you get your external SD card back, but that's all. (And, unless your screen protector has some sort of lifetime warranty, you lose that too.)

Thanks for the help guys, but Virgin took really good care of me. they sent me out a new one with really no fight at all... the phone got here this morning...

now I just gotta try and root it.... wish me luck.