• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help Zte Z-MAX doesn't recognize sd card

brengar61

Lurker
I just bought my zte z-max and purchased a sd card separately. The sd card is a 16 G sdhc. I installed the card on my phone but the phone is not recognizing it. When I go to storage it says mount sd card. Help!
 
Where did you buy the SD? Might be worth testing it on another device like a PC, to ensure it's ok, and not duff or fake.
I bought it at Walmart. It came in a pkg that included a USB adapter and SD adapter. It's made by a company called gigastone the packaging says Dane Mobile Junkie 3-in-1 mobile kit. It says the SD card can be used for smartphones and tablets. Maybe I just got a bad one.
 
Is it recognised when plugged into a computer using the USB adaptor? If not then it's most likely faulty; if it is then the problem may be with the microSD slot on the phone.
I put the sd card in an old Huawei Mercury phone that I used to have. It works fine in that phone. Then I took the sd card from the old phone and put it in my new phone. And it worked! I only bought the new sd card because it was a 16GB. The old one is only 4GB. I guess I can live with it for a little while.
Thanks guy's for all your help!!!
 
I work at Walmart and at our particular store we don't carry that brand of microSD. There are a few of my fellow associates that have the ZTE Z Max and they use Sandisk with no problem. Try a more industry standard card. If that does not solve it then as Slug said it could be you SD card slot. Good luck.
 
I work at Walmart and at our particular store we don't carry that brand of microSD. There are a few of my fellow associates that have the ZTE Z Max and they use Sandisk with no problem. Try a more industry standard card. If that does not solve it then as Slug said it could be you SD card slot. Good luck.
I'm pretty sure that the 4GB I took out of my old phone and put in the z-max is a SanDisk. It worked. And the 16GB worked in my old phone. But thank you.
 
Back
Top Bottom