greenrolaids
Android Enthusiast
are there incredibles out there for a swap or will i be on back order ?
-
After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.
Q: Exchanging incredible, will i get a refurb or ....
- Thread starter greenrolaids
- Start date
-
- Tags
- htc droid incredible
armoredsaint
Android Enthusiast
iirc it's a refurb if it's outside of 30 days?
i think there's a new policy to charge you $35?
i think there's a new policy to charge you $35?
xFlawless11x
Member
Mines coming in tomorrow, had to get a new one because of a water+phone=problem lol. The rep from Asurion said about 80% are brand new because the demand is so high for the phone in general and because the don't get to many refurbs. Whether any of this is true I don't know, just relaying what they told me.
bmwrin1990
Newbie
if its within 30 days, you will get a brand new one, otherwise it will be a refurb...
but i just read a post that said there is a 60 day worry free guarantee, so it may be 60 days to get a brand new one
but i just read a post that said there is a 60 day worry free guarantee, so it may be 60 days to get a brand new one
Hitch_Itch
Member
Im on my 2nd refurb unit, all 3 phone suck, no reception, as a mobile computer there awesome, as a phone, all I get is "signal fade, call dropped" trying to send it back a go with something else I can actually make a call with
jamor
Android Expert
Mskgreenel
Android Enthusiast
I got a new one from Asurion early this week. I have to send it back b/c the screen is pink & gray and not bright & crisp like it should be.
Vihzel
Destroying Balls Everyday
Within 30 days of activation: You get a brand new phone from Verizon, but it will be backordered.
After 30 days of activation: You will get a refurbished phone when it becomes available.
I called Verizon and they told me on the 20th (when I first called) that they don't have any available that day and that they would ship one out as soon as possible for me when it's available. My refurbished was shipped on the 23rd and will arrive tomorrow, the 28th.
After 30 days of activation: You will get a refurbished phone when it becomes available.
I called Verizon and they told me on the 20th (when I first called) that they don't have any available that day and that they would ship one out as soon as possible for me when it's available. My refurbished was shipped on the 23rd and will arrive tomorrow, the 28th.
trombone dixie
Newbie
what do they do to refurbish the phone? i called Verizon on Thursday and I'm receiving a replacement in the mail tomorrow. do you think it will be refurbished? if so, hopefully the screen isn't all scratched to s**t. my screen was in pristine condition. it just kept freezing on me.
Vihzel
Destroying Balls Everyday
If it is NOT up to your standards, then you can request for a different device. I spoke with a CSR today about it and she explained to me that when they get a device, they do any fixes that it needs. She did say that it can have cosmetic flaws. If you do NOT accept these potential flaws, then simply contact Verizon and explain the issue and they will issue you another phone.
dragonsamus
Android Enthusiast
Usually refurbished phones look new.
trombone dixie
Newbie
cool beans.