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Orange UK 2.1 update news

I wonder if anybody at Orange is aware of the level of resentment this is causing amongst their customer base... anybody pointed out this thread to them for example?

If I ran their customer relations, and saw a thread like this I'd be absolutely horrified. And I'd then start kicking butt all over the company until somebody got the whole sorry business sorted out.

Edit: Just saw the links to Facebook group, and signed up!

It's only causing resentment amongst Hero owners, which is probably a small percentage of their overall customers, which is why it doesn't matter to them.

If this was the iPhone, it'd be sorted by now as it's a higher profile device.

I was with O2 for years and was quite happy with their service and contract. It was only when I was in the market for a smartphone, that I looked around for a better data plan, and that's the only reason I'm on Orange. I phoned them up and got a cracking deal, but when I come to renew again, I'm not going to have any loyalty to any one network. Whoever has the best deal is where I'll go.

Like I've said before, I've been keeping an eye on this to see if anything actually happens with the update. But I'm also quite happy with the custom ROM I'm using, so don't see any reason to go back to the official update if/when it appears.
 
from htc at 14.13

Sorry.... The update is being launched (as long as nothing last minute goes wrong) in the next hour. Orange devices should start to get prompted for the update at any point in the next 14 days (depending on your phone's natural checking cycle). You should have it very soon now.
 
from htc at 14.13

Sorry.... The update is being launched (as long as nothing last minute goes wrong) in the next hour. Orange devices should start to get prompted for the update at any point in the next 14 days (depending on your phone's natural checking cycle). You should have it very soon now.


you Stu, Rock :P

Does anyone else think this is just the prep update though?
 
It is only part 1 of the update though - so I don't have 2.1 yet :(

I do now have a 'check now' option though in the

settings - about phone - system software update

menu. I shall be pressing that every 10 minutes no doubt!
 
Dan, change it to a date further then you have set before. I went to september because I had been using august - that pushed mine through. Don't get too excited yet though!
 
Have set my date forward a month and so far, nothing has come through. Will keep an eye on this thread.....and my fingers crossed....
 
Ain't received anything yet after pushing the clock forward, I am on VillainRom 12 so would that make a difference? Not too sure if I'll go back to a Official 2.1 yet but would be cool to have the option.

You'd have to be on a stock Orange 1.5.xxxetc ROM for it to recognise that you need an update.
 
Grrr..

I've pushed the date forward to the end of September but nothing.. I'm on .5 though.. do I need to download the .66 update first?
 
Oh rubbish - I was putting that off as when I tried to go to .5 my first Hero bricked.. hence steering clear of the mod roms. Oh well.. I know what I'm doing later then..
 
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