SteveKnows
Lurker
Having the same problem here... they worked for a day then nothing. I finally brought it back to the sprint store they told me it was probably a conflict with a app/apps I downloaded . to correct it they would have to "wipe" the phone. Before I did that I wanted to at least check with Samsung support directly thinking they might know exaclty what the conflict was. I emailed them and they promptly wrote back and told me it would be best to call in. I called and basically they were no help at all other then telling me to send in the phone they would take 2-3 days to fix it and Id get it back about 5 days after that.. Right- a week or more with NO phone. I then went back to sprint and let them wipe the phone. When i picked it up the lights were working fine. Worked for messages worked when i plugged in the charger. I did not load anything back on the phone except for my email accounts. within two hours the lights stopped working again... Its frustrating as hell.. so much for app conflict. Hopefully Samsung will correct this with a software update but I'm not sure due to the fact that the support desk didnt seem to think that this was more than an isolated incident. they told me they hadnt had any other calls about it. we'll see...

