Had my Samsung Moment for about a month. LOVE IT. Few issues (same as everyone else has noticed), but nothing terrible. Until:
Randomly today TWO Notifications popped up that said "Low on space Phone storage space is getting low." One was what seemed to be from the "hardware" and the other was from the "Work Mail" app (which I don't use, haven't used, haven't even opened). When I click it, it takes me to the Manager screen. So, I began uninstalling some apps I don't really use (I didn't have that many anyway...a couple of games [Solitaire, etc], Facebook, Notes). It started running really slowly and random Force Close messages would appear for things like android.process, messaging--things that have never Force Closed before.
I turned it off (pressed and held the red button), waited a few seconds, then turned it back on again. Immediately after the "Sprint" logo lights show finished, I got another Force Close message. When the Home Screen showed up, I had the two notifications again "Low on space". When I cleared the notifications, only the "Work Mail" one would clear.
I went through and deleted some more apps that I don't use. Got on my computer & Googled the issue. Found a couple of random forums that suggested cleaning out the Cache in the Browser. I did that. Cleaned the History & Cookies in the Browser, too. Then, I did a soft reset (took out the battery). Started it up again, SAME notifications. Less Force Close messages. But, it's running VERY slowly.
After a few hours, I noticed that I hadn't received any text messages or Gmail notifications. I had my sister text me about 2 hours ago. Still have not received it.
I really don't want to hard reset. I haven't synced my contacts (I have over 400 & the Sprint store had trouble moving them from my Centro to the Moment) to Google yet, nor have I hooked my Moment up to my Mac yet (the Sprint guys had no idea if it would work or not with Snow Leopard & I hadn't had time to check yet) and I'm worried to try it now that my Moment has gone crazy...I really don't want to lose 400 contacts.
I don't download a lot of apps. Most are reputable (Pandora, MotherTED, Shazam, Movies, Jewels). The last one I remember downloading was Google Voice three days ago (which I haven't really used because I've had the flu). I don't know if this is a Malware/Virus issue or if I'm just an idiot & did something wrong. But, it's running REALLY slowly right now. Still not receiving texts or emails (though my Twitter app has notified me of a couple of @ replies).
Any help would be greatly appreciated. I'm going to call Sprint & Samsung tomorrow, then go to a Sprint tech store if they can't help. But, I'm just hoping one of you have come across this & can help before I have to deal with hours of hold music & techies who tell me to soft reset over & over again.
BTW:
After awhile, I finally checked the storage space:
External SD care: Total: 1.89; Available: 1.85
Internal: About 2 hours ago when I first checked, after I had deleted a bunch of apps it said I had 7.something MB, now (after not downloading ANYTHING or barely even TOUCHING the damn thing) it says 1.95MB. Which leads me to believe that the 7.whatever was not necessarily accurate...
Much appreciated.
(I looked through as much of the Forum as possible to ensure that I wasn't double posting [& came across a lot of new & helpful info about other stuff]. Sorry if I did.)
Randomly today TWO Notifications popped up that said "Low on space Phone storage space is getting low." One was what seemed to be from the "hardware" and the other was from the "Work Mail" app (which I don't use, haven't used, haven't even opened). When I click it, it takes me to the Manager screen. So, I began uninstalling some apps I don't really use (I didn't have that many anyway...a couple of games [Solitaire, etc], Facebook, Notes). It started running really slowly and random Force Close messages would appear for things like android.process, messaging--things that have never Force Closed before.
I turned it off (pressed and held the red button), waited a few seconds, then turned it back on again. Immediately after the "Sprint" logo lights show finished, I got another Force Close message. When the Home Screen showed up, I had the two notifications again "Low on space". When I cleared the notifications, only the "Work Mail" one would clear.
I went through and deleted some more apps that I don't use. Got on my computer & Googled the issue. Found a couple of random forums that suggested cleaning out the Cache in the Browser. I did that. Cleaned the History & Cookies in the Browser, too. Then, I did a soft reset (took out the battery). Started it up again, SAME notifications. Less Force Close messages. But, it's running VERY slowly.
After a few hours, I noticed that I hadn't received any text messages or Gmail notifications. I had my sister text me about 2 hours ago. Still have not received it.
I really don't want to hard reset. I haven't synced my contacts (I have over 400 & the Sprint store had trouble moving them from my Centro to the Moment) to Google yet, nor have I hooked my Moment up to my Mac yet (the Sprint guys had no idea if it would work or not with Snow Leopard & I hadn't had time to check yet) and I'm worried to try it now that my Moment has gone crazy...I really don't want to lose 400 contacts.
I don't download a lot of apps. Most are reputable (Pandora, MotherTED, Shazam, Movies, Jewels). The last one I remember downloading was Google Voice three days ago (which I haven't really used because I've had the flu). I don't know if this is a Malware/Virus issue or if I'm just an idiot & did something wrong. But, it's running REALLY slowly right now. Still not receiving texts or emails (though my Twitter app has notified me of a couple of @ replies).
Any help would be greatly appreciated. I'm going to call Sprint & Samsung tomorrow, then go to a Sprint tech store if they can't help. But, I'm just hoping one of you have come across this & can help before I have to deal with hours of hold music & techies who tell me to soft reset over & over again.
BTW:
After awhile, I finally checked the storage space:
External SD care: Total: 1.89; Available: 1.85
Internal: About 2 hours ago when I first checked, after I had deleted a bunch of apps it said I had 7.something MB, now (after not downloading ANYTHING or barely even TOUCHING the damn thing) it says 1.95MB. Which leads me to believe that the 7.whatever was not necessarily accurate...
Much appreciated.
(I looked through as much of the Forum as possible to ensure that I wasn't double posting [& came across a lot of new & helpful info about other stuff]. Sorry if I did.)