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YankeedDudeL, any truth to the Sept. 13 rumor? Droid Bionic's Release Imminent, Costco to Offer Discount and Bonus Pack - International Business Times
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YankeedDudeL, any truth to the Sept. 13 rumor? Droid Bionic's Release Imminent, Costco to Offer Discount and Bonus Pack - International Business Times
Thanks Yankeee for all your answers to our crazy questions. Only a few hours away now.
I wanted to relay my experience talking to a WSE at my local Costco. My droid charge has a legitimate screen issue with gray and black horizontal lines throughout that don't go away. I wanted to exchange it for a Bionic because I feel that the Super AMOLED plus screens will all suffer this issue eventually (I use my phone all day and at night as a baby monitor).
Long story short, the WSE told me they could not exchange for a different phone after 14 days from purchase. Their manager even reviewed the return policy with the team to make sure phone swaps were not going to happen any more.
I feel it's important for members of this forum to understand this before purchasing a phone at Costco and expecting to exchange it up to 90 days after the purchase. I think this is going to become less common in the near future.
Maybe I will try another Costco down the highway to see what they say.
Any thoughts on the return/swap policy and how individual kiosks handle it?
YankeedDudeL, any truth to the Sept. 13 rumor? Droid Bionic's Release Imminent, Costco to Offer Discount and Bonus Pack - International Business Times
My local Costco told me that it wont be in stock till the 13th, so Im going to a different one that is about 15 miles away and they said they will have the Bionic in stock tomorrow with the premium accessory bundle. Guess it varies from Costco to Costco.
Yankee,
Sorry if this has already been covered.
All the stores near me open at 10am. Do the Wireless Kiosk employees get there at, say 9:30am or so? I ask because my boss was kind enough to let me leave work to go try and get the deal, but wondering if they will answer the phone before the store opens to verify if they have any in stock?
Thanks again for all your help!


I'm sure Yankee is getting ready for the big day (can't believe it's here finally).....but here is my question:
So I understand their return policy, which is great. But after I bought my OG Droid, I had to return it to the Verizon store that afternoon b/c it kept rebooting. They had plenty in stock and swapped it out no problem. What if for some reason the Bionic I pick up tomorrow morning from Costco is a lemon and I need to return it, only to find out they sold out of the 6 they had in stock? Will I have to wait until they get a new shipment, or will they order a new one for me?

I spoke with a Wireless rep today, she said that they were receiving 5-6 at the store she was at, and that they were shipped Tuesday and Wednesday, so they may not have them in the AM, but if I were to call in her AM, and since I am driving 85 miles to get one, she said if they were there she would definitely put one aside as long as she knew for a fact that i was coming....
I'm liking the CSR at this place - hopefully she's the one I get to talk to tomorrow also. She had a nice, velvety voice....

This is where I benefit from having a KM who's been around and knows what's up. See, it's slated to come with the next inventory, which will arrive on the 13th. That inventory has to go through a depot for processing. Cellphone shipments don't have to and they take about 2 days to get here after we get our inventory list. That was on the 6th. Rest assured, we will be selling it tomorrow.
A very relevant question that's phrased differently, so I'll answer.
We arrive at work at 9am. So yes, we're there. However, the guys I work with won't answer the phone before 10. I will, but I'm going to be there as a customer.
We can't order one, so you'd be stuck until the next shipment comes in. So don't through away that OG just yet. I'm sure we'll have plenty of Charges, DX2s, and D3s handy, though.![]()
I never got her name - but I'll definitely remember her voice....
That's pretty creepy sounding

I am officially the first and only person waiting at the Costco in enfield,CT! 65 minutes to go!
there is one other car that just pulled up. 9:37. he looks like he might be waiting for the bionic