matt999000
Well-Known Member
OT
Nope... She says "Ely: I see. It seems that the Netflix application still having compatibility issue at the moment."..
No $*** Sherlock
OT
lol typical help support
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OT
Nope... She says "Ely: I see. It seems that the Netflix application still having compatibility issue at the moment."..
No $*** Sherlock
Wow, theres only one thing dumber then Verizon CSR's........ the techs that Barnes and Nobles uses.. I updated my wifes Nook Color today and netflix isnt there.. WTF. Read this
20:36:48 : Ely: Hi! Thanks for joining Barnes and Noble Digital Chat Support. My name is Ely. How may I assist you today?
20:37:33 : : hello, ely. I just updated my nook color to 1.4.1 from the site, and I cannot find any of the new apps. Ive got alot of the other UI updates, but none of the new apps. I tried searching and no luck
20:38:37 : Ely: Just to clarify, you already updated the software of your NOOK to v1.4, but the Netflix application is not appearing on it. Is that correct?
20:39:17 : : 1.4.1 yes thats correct
20:39:42 : Ely: I see. What NOOK device you're using by the way?
20:39:52 : : the original nook color
20:39:57 : : not the tablet
20:40:17 : Ely: I see. Did you try to turn off and turn on your NOOK Color/
Im going to be here for a while![]()
OT
Nope... She says "Ely: I see. It seems that the Netflix application still having compatibility issue at the moment."..
No $*** Sherlock
Here's what I said once they asked what they could do for me, I plan it all out before I call.
"I'm calling about the $100 promotion that is available when you upgrade from a 3G to a 4G phone, my friend got a post card in the mail with the information and the code CH4NGE on it, I didn't get one and would like to see if I'm eligible since I'm upgrading to the Galaxy Nexus once it comes out."
She checked the code and said she could give me the discount. I know it sounds stupid but being nice and polite on the phone can really help a lot when it comes to these things.![]()
OT:
I downloaded netflix from the app store on my wife's Nook color an hour ago.
OT
lol typical help support
Called *611, and on my third try, I got a CSR that could look up the promo and add it to my account. (Atlanta, GA)
![]()
I'm in Indiana and I called and the CSR looked it up, but said it was only for business customers.... =( I'll try again later.
But what do you do when the CSR has nothing come up in the system with CH4NGE? You could only say okay, thank you politely in disappointment![]()
ch4ge or ch4nge?
OT Beer:
Flying Dog IPA helps the nerves while I wait patiently for Thursday...
I'm in charleston as well, well, goose creek but I'll be getting my Nexus at the corporate store by Tanger Malls. Good luck.
But what do you do when the CSR has nothing come up in the system with CH4NGE? You could only say okay, thank you politely in disappointment![]()
She says some Nooks are having trouble. She said to wait a bit or try to bring it to a store..... The UI changes took place but none of the apps are downloaded or downloadable
Called *611, and on my third try, I got a CSR that could look up the promo and add it to my account. (Atlanta, GA)
Is there anyone who was able to snag that $100 promotion onto their account in NJ or NYC? If so, do you think you can share what you said to help them look up the promo.
Yep DInc.That's what I like to hear! (my husband's account is in ATL)
Are you doing a 3G to 4G upgrade?