I'm happy with my Charge, especially since the GB update. All smart phones have some issues. They are complicated devices but they do amazing things given their size. Sometimes, I think we need to take a step back and remember how far these devices have come in just a few years.
Given the price I paid ($119 in August), I am still in learning about all this phone can do. With the car dock, the Charge has replaced my Garmin for gps navigation, my iPod for on-device music, given me Slacker (free Satellite Radio), InTune Radio (local or world-wide radio stations); all of the above broadcasting through my car's stereo via a simple aux-out cord. The Charge has replaced my digital camera and given me a video camera I didn't have. It's a hands-free device when on Bluetooth, a bedside alarm clock, and with 4G it gives me Movies and TV shows on Samsung Media App, Netflix and HBO Go in my pocket. I discovered the all important Angry Birds, and have a BEAUTIFUL SCREEN to watch it all on. On top of it all, every one of these apps (except the Samsung Media App) are free. Pretty amazing, IMHO.
Sure the Charge has an occasional glitch or two, but what modern smart phone doesn't? For example, I sat here last night and watched two of my friends wrangle over getting their new iPhone 4S's to work with the Apple FaceBook app. Everybody has an occasional issue or two. I've had to do a factory reset once, and more than a few battery pulls, but my Charge has never "not worked". If it had, I would have taken it back and got a new one under the warranty.
Yes there may be newer phones out there with more RAM or dual cores, but in a few months they also will be "outdated". It's the nature of this industry. I like my Charge and will stick with it for a while.
Rich