I just got the phone tonight and started the process, turned my Triumph off(have already changed to $35 plan a couple days ago) hadn't tried to turn on Evo. I plugged into charger for a few minutes and the light went from red to green so I figured must be charged up or pretty close. I swapped phones on the account and all looked good so I tried to turn on Evo. It turned on for a few seconds and got to the home screen and said "no service" then shut down like it had no battery left. Now it won't charge it seems. When I plug it in it shows red light for a few seconds then it goes off for a few seconds then it comes back on for a minute or so then turns green. It has no response to button presses. I guess it goes back tomorrow.