honestly... friend at vz gave me a demo unit (fully functional) of an eris to borrow for a weekend... and i was blown away. last two phones have been windows mobile and i can tell you.... eris was amazing. i didn't want to give it back. i've played with my brother in laws droid too - and i didn't like it nearly as much... mostly due to ugly factor and no sense. sense really sold the eris to me. but of course knowing a bigger better and badder htc android is on the horizon... i couldnt buy one. tell your wife to stay away from moto and get the eris or hold out for incred!!!
also - people with winmo phones.... you can easily use activesync to synch your contacts to your gmail account - so as soon as you open up your incredible box - you log in to gmail and all your contacts and everything are already on your android phone! thank you microsoft for making it easy! lol