I'm tired of the waiting and inconvenience.
There is no doubt that Verizon has the best service out of all providers. No one can compete. Given the Nexus One, HTC Incredible, the rumored "Nexus 2" Motorola Shadow, and a possible iPhone; couple all of this with the service and it's a sealed deal. AT&T and Sprint will have no other choice but to develop phones that will keep their customers. However, sometimes I feel as though the actual customer appreciation element isn't recognized and has gotten worse over the years.
For as much as we're paying (and believe me, I'm starting to feel as though you need to be a celebrity to keep up with some of these bills), we should have outstanding customer service and appreciation, and giving us around-the-clock updates and notifications on new phones is one of those elements that need to be accounted for. It pisses me off more when we have all of this information in this thread, but VZW still rarely recognizes its existence. We got a few official nods on Twitter, but the overall VZW team is still acting as though its a top secret project. Its infuriating to say the least.
And with the state of their current phones you would assume they would get as much marketing and advertising going as possible. Besides the Droid and the Devour there's not much to be desired. They gave me an early two year upgrade and I took the Devour (I've never been that impressed with the Droid mainly due to the QWERTY keyboard having as much use as a car with no tires). I'm taking it back sometime next week (or the week after) in hopes that the Incredible is launching by the end of the month. I was going to go with the Nexus One, but I'm beyond fet up with waiting for Google to get it together, and with how things are going with the Incredible I'm not going through this multi-month bait-and-wait game again.
AT&T almost had me until the woman at the register said it was an $800 security deposit. Verizon should thank them for that because I'm still here.