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T-Mobile Hero/G2 Touch update imminent

Slug

Slug

Check six!
VIP Member
According to this post @MoDaCo, T-Mobile are hoping to have the update available to users by close of business today (Friday 2/10/2009).

Cross those fingers!
 
yeh, I've been monitoring the support forums at t-mobile - T-mobile really aren't popular with G2 users at the moment. Lets hope there isn't a problem with Donut when UK gets that.
 
That thread on Tmobile support is great at the minute!

Someone's said it's gonna be 4pm today. Lets hope so!

I ideally want to get it done while I'm at work, and I'm here while 5pm. Bet I can't get it downloaded before then. I don't fancy messing about at home as I can't concentrate etc.
 
I'd want to do it at work too - easier at my desk than on my lap at home. It'd take 10 times longer to download on my work connection though, so I might download it over the weekend and install at my leisure.
 
T-Mobile said:
Hi everyone,

in learning the lessons from the last few days I have an update which whilst difficult to give will keep you in the picture.

T-Mobile has tested and approved the software from a network perspective and as the software is Android based it has to go through an approval process by google. We approved the software with HTC and it is now with google awaiting authorisation. Once HTC have received this, they will convert the firmware to a production file and send it accross to T-Mobile so that we can distribute it. HTC are not expecting sign-off in time for it to be released today.

We have raised this with our international team who manage the relationships with HTC and Google and they are doing all that they can to try and expedite the process.

We have only just received this information and I am sharing with you as a priority based on the poor communication previously. I will also be chasing for an update mid-afternoon (3pm ish) to see if the situation has changed and I will update again later.

In relation to the CS statement about 4pm, this unfortunately isn't the case as I have mentioned above and have informed the CS comms team to ensure that all agents are given the latest picture.

Once again sorry for the news, and I will report back again mid afternoon.

T-Mobile Forum Team
Click to expand...


Bless 'em.
 
I'm glad I went down the MCR route last week, although I have a G2 I got it from eBay. There are alot of upset people over on the T-Mobile forum at the moment.
 
To late for me im afraid, couldnt wait for crappy tmobile, so i did the
MoDaCo Custom Hero ROM, phones now 10 times better:D
MadHouse
 
Hi everyone,

sorry for the lateness, I've been on the phone with the handset team for the last 20 mins. The update will not be available today.

Our international team will be working to ensure that everything is in place to have this ready for Monday.

I would like to give you hope that this can come sooner, but don't want to mis-manage your expectations.

I will be keeping in touch with progress over the weekend and if there are any further updates I will post them as soon as I have the information.

Thanks again for the feedback and your patience.

T-Mobile Forum Team
 
Well I am sure by now most are reading the T-mobile forum pages by now.

T-mobile have sadly fobbed us off and then admited opps we fell behind. Trying to blame Google and HTC in the process. Even HTC seem to have posted on the foums saying they are waiting for t-mobile to pass the rom back to post via the HTC site dispite many posts saying that HTC will not have anything to do with it.

Well you would be able to read the T-mobile forum if it was working. Seems to have crashed or it been taken offline.
 
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