Dear Zach Williams,
Thank you for contacting Kyocera Communications Inc. This email message is in response to your concern regarding your Kyocera phone.
We are sorry to hear about the difficulties you are experiencing and appreciate the opportunity to assist you.
Unfortunately this messages are given because the programing of the phone may be compromised. Maybe the phone has gone through changes of the Operating System like rooting the phone or maybe other changes. If you have not made this type of changes in the phone, you can contact us back so we can process the warranty of the phone.
If you have any further questions, or are interested in purchasing, or information on accessories for your Kyocera Communications Inc. phone, please contact us at any of the phone numbers listed below:
-E-Mail:
phone-help@kyocera.com
-Phone:
(800) 349-4478 (Toll-free USA and Canada only)
-Sanyo Accessories:
(877) 204-1816
-Kyocera Accessories:
KyoceraWeb@scp4me.com
-International Access:
(858) 882-1401 (Outside the USA)
-Fax:
(858) 882-1717
Thank you for contacting Kyocera Communications Inc.
Donato,
Technical Support Specialist
Kyocera Communications Inc.
Description of Issue and Steps Needed to Duplicate:
Hi, I am emailing today to find a solution to my problem. I am using the Sprint C5155 Rise. I unlocked the bootloader, and I am still unable to load custom software. I can use the command "fastboot boot name.img" to load the custom software, but the software, both on the boot partition and the recovery partition, will not boot normally. What is the problem, and can you help me fix it?
Thanks,
-Zach