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Date you ordered and received the phone vs. "will ship by" date

Isis242 said:
Has anyone actually had verifiable luck in getting the shipping speed changed after an order was placed? I've gotten 3 different stories: 1. we can't change it because it is shipping tomorrow (tuesday) 2. we can put in a request to change the shipping speed 3. the rep who said they could put in a request was lying.
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I am currently waiting to see if they will change the shipping speed from 2nd day to overnight. I got my fedex tracking number this morning (thurs) and it said I should have it on Monday and I freaked. Verizon told me on multiple occasions that they will overnight it when it's in stock. They lied. I called and the CSR said he put in a request with "corporate" and I'll know by 5pm today if the switch to overnight was approved. I suspect he just told me this because I was pissed, but he did give me a "trouble ticket" number to verify later. FedEx told me this was possible, I just needed verizon's approval...
 
Order Date: 5/23
Via: Online
Location: Houston, TX
Est. Ship Date: 6/14 when ordered
Email Confirmation: Not Yet
Here is to hoping for an early or surprise delivery.
 
Piiman said:
Ordered mine yesterday also but it just say appeoved shipping soon. Why hasn't mine shipped! LOL I hope I'm not waiting again:eek:

They better get something to me soon as there seems to be a better phone about every two weeks now. I'm thinking of canceling and going to Sprint for the EVO now:D Except I hear that battery REALLY REALLY suxs
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Same here, I ordered mine off amazon around 2/3pm eastern. Said delivery estimate the 7th and was supposed to ship today. But it still says shipping soon, it's really starting to scare me. I still have my verizon order coming in around the 17th though but those will be a long 10 days
to wait.

Also does anybody know if i can change the shipping speed on amazon to next day instead of 2 day..I tried looking when ordering but didn't find anything to change it.
 
soad1234 said:
Same here, I ordered mine off amazon around 2/3pm eastern. Said delivery estimate the 7th and was supposed to ship today. But it still says shipping soon, it's really starting to scare me. I still have my verizon order coming in around the 17th though but those will be a long 10 days
to wait.

Also does anybody know if i can change the shipping speed on amazon to next day instead of 2 day..I tried looking when ordering but didn't find anything to change it.
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U could if it said not shipped yet but being it says shipping soon then I think you might have too call CS and see if you can change it, I have next day on mine and mine still says shipping soon and I have contacted them and assured me that mine is shipping today, but I`m not putting to much faith into right now.:rolleyes:
 
yea ever since I placed the order it said shipping soon, I'll give them a call and see if I can change it. Also get an update on it maybe.
 
Alright just got off the phone with the rep, First off he was really nice and helpful way better than verizon csr. He said if i was to change to next day it will be 20 dollars more and wont go out until tomorrow so it would be the same thing. He also noted that its shipping out of lexington kentucky so there is a good chance i can get it tomorrow. He concluded saying tomorrow when it gets to my local ups center I can call them and possibly pick it up from them instead of waiting until monday. He said it will definatly leave there warehouse for delivery today and as soon as it is I will get an email with a tracking number. Now i wait.
 
soad1234 said:
Alright just got off the phone with the rep, First off he was really nice and helpful way better than verizon csr. He said if i was to change to next day it will be 20 dollars more and wont go out until tomorrow so it would be the same thing. He also noted that its shipping out of lexington kentucky so there is a good chance i can get it tomorrow. He concluded saying tomorrow when it gets to my local ups center I can call them and possibly pick it up from them instead of waiting until monday. He said it will definatly leave there warehouse for delivery today and as soon as it is I will get an email with a tracking number. Now i wait.
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sweet, so my should be going out too, fingers and toes crosssed:D
 
2003vstrom said:
sweet, so my should be going out too, fingers and toes crosssed:D
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Yea same here man, I hope i can pick it up tomorrow to i'm only about 10 min away from the center. I also don't have to check amazon order status every 5 min like i've been doing. He said they'll email me when it get shipped, and i believe the tracking number will be with it.
 
I ordered two from the Verizon site on the afternoon of 5/19.
Was notified that both should arrive tomorrow before 3PM
Canceled all commitments for tomorrow.

"Ship by" was 6/9".
 
5/18 here. Located in NW Arkansas. Still waiting.

Really want to see that e-mail come across today so I can finally have the thing by tomorrow.
 
soad1234 said:
Yea same here man, I hope i can pick it up tomorrow to i'm only about 10 min away from the center. I also don't have to check amazon order status every 5 min like i've been doing. He said they'll email me when it get shipped, and i believe the tracking number will be with it.
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I don't care when it gets here I just want to see it say "shipped" :rolleyes:
Well I do care when it gets here but first I want to see the shipped email.
 
Let me try to get an answer again...

I ordered online 5/19.
Shipping to San Diego.
Order number: 1000xxxxxx (ten digits)

How do I check fedex tracking? A
 
I ordered on the Verizon site on the morning of 5/19, but it was processed on the 20th. The Verizon site at the time stated that the Incredible was going to be shipped by 6/9. I still did not receive a shipping notification email from Verizon. I've also kept checking my order number on the Verizon site, and it still says: "Your order has been processed and will be shipped based on inventory availability and shipping method. You will receive shipment notification and tracking details via email."

Since there are some 5/19 orders that are being shipped today, I just talked to a Verizon representative about upgrading my shipping from 2-day to overnight. She said that if she did that, she would have to cancel my order and place another one. I told her to leave it as it is. Since I waited over two weeks for my order, I don't want to wait for another two or three weeks to receive it. She still told me that it will be shipped by 6/9. Since I didn't hear anything yet, it looks like I won't have the phone until Monday (6/7) at the earliest. This thread has been very helpful to determine approx. when my order is going to arrive.

I can't wait for this phone! I already have over 20 apps lined up from appbrain.com that are prepared to be downloaded on my Incredible when it arrives (Go to AppBrain for your apps before you get your phone; it's amazing!).

I live in northwest Tennessee, so hopefully I will hear from the FedEx facility in Memphis soon.

Good luck everyone! I'll keep you posted! :)
 
Mine's coming soon it's on a truck and left Amazon so the hadn't sold out as of noon yesterday
LOUISVILLE, KY, US 06/03/2010 4:14 P.M. DEPARTURE SCAN 06/03/2010 12:29 P.M. ORIGIN SCAN US 06/02/2010 10:34 P.M. BILLING INFORMATION RECEIVED
Tracking results provided by UPS: 06/03/2010 4:23 P.M. ET
 
marblejay said:
Mine's coming soon it's on a truck and left Amazon so the hadn't sold out as of noon yesterday
LOUISVILLE, KY, US 06/03/2010 4:14 P.M. DEPARTURE SCAN 06/03/2010 12:29 P.M. ORIGIN SCAN US 06/02/2010 10:34 P.M. BILLING INFORMATION RECEIVED
Tracking results provided by UPS: 06/03/2010 4:23 P.M. ET
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so when did you actually place your order?
 
marblejay said:
Mine's coming soon it's on a truck and left Amazon so the hadn't sold out as of noon yesterday
LOUISVILLE, KY, US 06/03/2010 4:14 P.M. DEPARTURE SCAN 06/03/2010 12:29 P.M. ORIGIN SCAN US 06/02/2010 10:34 P.M. BILLING INFORMATION RECEIVED
Tracking results provided by UPS: 06/03/2010 4:23 P.M. ET
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I hate how mine never got picked up yet..you'd figure they will all come at the same time..I ordered mine at like 3 pm as soon as i got home from work.
 
Argh! The runaround continues:

@VZWSupport I have heard 3 different answers for a question I have asked. Can the shipping speed be changed after an order has been placed?
@Isis242 I understand your concern. You would have to pay for the shipping before the order is placed. *AN
@VZWSupport I heard from people who successfully upgraded their shipping to overnight. Is there no way to do that, why was I told there was?
@Isis242 When did you place your order? *AN about 2 hours ago via web in reply to Isis242
@VZWSupport The 19th
@Isis242 Did you receive a tracking number? *AN about 1 hour ago via web in reply to Isis242
@VZWSupport No I can't even check the status of the order online, I know its not even supposed to ship till next week {I placed a phone order through the "loyalty program" and my order number doesn't work on the online order tracking page}
@Isis242 In order to have the shipment day changed you will need to contact Online Orders at 1-866-587-6789. 30 minutes ago via web in reply to Isis242
@VZWSupport even if it was a phone order? and an Incredible?
@Isis242 For the incredible since they are on backorder they are not able to be shipped out on overnight shipment. *AN 16 minutes ago via web in reply to Isis242
 
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