Recent content by westbros

Hi. I recently upgraded to Marshmallow on my S5. I then got a notification from my Avast Mobile Security app that I needed to allow Chrome support. In Avast I choose Settings, then Protection. This then gives me an option to switch on Chrome Support, which is turned off by default. When I try to...

Hi. I updated my phone a week ago to the latest Lollipop firmware G900FXXU1BOJ1. Since then I have been unable to turn off Wifi. If I try to turn it off the light on the button goes out for a few seconds, and then it turns itself on again. Even if I turn on airplane mode the Wifi insists on...

Hi there. I downloaded Lollipop (5.1.1 / P600XXUDOJ3) OTA a couple of weeks or so ago, and finally managed to clear the 3 GB space the upgrade needed and did the deed last week. Really happy so far, except... I noticed that S Planner had disappeared from one of my home screens and accidentally...

Hi there. I downloaded Lollipop (5.1.1 / P600XXUDOJ3) OTA a couple of weeks or so ago, and finally managed to clear the 3 GB space the upgrade needed and did the deed last week. Really happy so far, except... I noticed that S Planner had disappeared from one of my home screens and accidentally...

Hi. I have been having problems with my notifications of late, and I have a suspicion that this all started since my last firmware update a few weeks ago. Primarily the problem is with text messages. Often I am getting no alert (tone or vibration) with the notification when the message arrives...

When I try to dial a number my phone never dials first time. This happens regardless of whether I am dialling a stored number from my contacts or I am dialling a new number. I get a message that the call has been ended (even though it never started!) and I have to tap the dial button again. This...

I own this tablet (which I love) and also a Galaxy S5 phone (which incidentally I also love). Over recent months I've noticed that the system clock (in the top right corner as opposed to any app) is lagging behind the clock on my phone by a little over a minute and getting gradually slower. I've...

I have just received an OTA Lollipop update for my phone (haven't installed it yet). So I was wondering whether there is any official news on whether my tablet (SM-P600) is going to get Lollipop too, and if so, whether there is any indication of when? Thanks.

Hi all. I am another victim of the mediaserver battery drain. Never had it before until 4 days ago, and suddenly it is bleeding my battery dry and accounting for double the battery use (or more) compared to my screen. And that is on only light to moderate use. I don't use my phone for playing...

I have just (finally!!) updated my tablet to KitKat. Everything was looking fine, until I tried to check Twitter. I got a message saying it was unable to loads tweets, so I investigated further. I checked my app list in Google Play, and it says the app is not compatible with the device. If you...

I'd really appreciate some advice from you guys out there. Twice in the last month or so (have had my S5 since late April) my phone has lost all of its stored WiFi passwords. I have no idea what caused it, but it's a real pain in the backside going back to all my friends and asking them for...

It has always bugged me that the My Files app is tucked away inside the Samsung grouped folder in the app drawer. I can never remember whether it is in the Google or the Samsung folder. My Galaxy S3 and S5 phones have never done this to the app, so I simply don't understand why Samsung have done...

I am likely to upgrade from an S3 to an S5 in the coming weeks. I have just seen the phone in the stores for the first time, but these are of course all running in retail demo mode with loads of extra downloaded apps. Please can somebody advise how much available storage space the phone comes...

With Easter just round the corner I have just noticed that public holidays (which I have activated on Google Calendar) are no longer displaying on S Planner on my S3. It was never a problem before, but this will be the first public holiday since I upgraded to 4.3 last month. I also have a Galaxy...

I have been browsing through various web sites since the announcement yesterday evening, and I am stunned by the amount of whining and moaning about the GS5. Most of it is about the hardware, and to my mind I think it's time for a reality check: The display resolution. It's full HD 1080p on a...