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My wife forgot the password she setup for establishing parental controls. Is there a way to just wipe the device and start over without knowing the master password? Thanks.

im going to sell my Note4. I've read conflicting info regarding how secure the built in way to wipe data off the Note4 is. Can data still be recovered? Is there a better way? Thanks.

Photos modified for web/screen display are always set to 72ppi based on monitor resolution. 1. Now that the screen of the Note4 is so high resolution, should photo resolution be set higher? 2. I notice that some photos in my gallery that are downloaded from other sources sometimes span...

I have my SMS messages displaying, though I do not see the voice messages, even though I checked the box to display them. How do you access your voice messages? Is there a button just for voice messages somewhere? Thanks.

Mine does not seem to let me do this. Is there a way to turn on this feature?

How can I add items to an existing Note in Keep using voice commands? Thanks.

Is there still a need for the Google Voice app? Does Hangouts allow you to listen to all of your voice messages inside this app? Thanks.

1. Can you add more icons to the dock? Do you need a launcher for this? 2. How do you make a pop up window come out? I've done it accidentally, though I do not know how I did it.

I have a Note3 and hate the camera. Without perfect lighting, my photos end up blurry, soft and out of focus. I'm thinking of getting the Note4 and read that it uses an improved version of the S5 camera. How is the quality of the S5 camera? Does anyone have experience with both the Note3 and S5...

I download photos from Gmail and they show up in my gallery. Last week one disappeared and I figured I must have accidentally deleted it. I just rebooted my phone and now the remaining two other photos are gone. Any ideas?

One of the things I read people complaining about with the Verizon Kit Kat update was that phone call recording no longer worked? I have an app called ACR and it seems to record call just fine. Did I misunderstand the issue with recording?

I do not want to update until I know if I will lose tethering. Thanks.

Is there a way to switch between different Google Drive accounts on the Note3? In other words, I have personal files saved with one Google drive account and I also have a separate Google Drive account for work stuff. Is there a way to switch back and forth? Thanks

I accidently selected an entire album of photos and deleted them when I really only wanted to delete the photo that displayed as the thumbnail for the album. it was a stupid mistake and I was in a hurry though it didn't ask me to confirm the entire album being deleted. Is there an undo? Thanks.

I added a number to the Reject List. What does this do when someone on the Reject List calls? Do they receive a specific message? What happens? Thanks.

Will one of these new 128GB cards work in the Note3? This Brand New 128GB MicroSD Card is Already $80 Off How is the speed of it? Fast enough for 4K video? Thanks.

I enter into handwriting mode on the calendar and annotate on a number/date, though after I press the checkmark it seems to disappear. How is this supposed to work? Thanks.

I want to check my spam folder for a Yahoo account through the Samsung email app, though there only seems to be a junk folder and it does not contain any of my spam email. How do I access my spam emails? Thanks.

I want to get a high end large or small tablet (haven't decided yet). I saw the Samsung Pro 12 incher and like that it has a stylus, though I'm not sure if it will be too large for me. Besides this, which other high end tablets are out there that will be coming soon? Thanks.

I got a pop-up message on my home screen stating the following in the attached screen capture. Where is this setting? I looked under settings and do not see it. This message only displayed once, is it legit? Thanks.

Recently, my Verizon Note3 and my wife's ATT Note3 are CONSTANTLY dropping our WiFi connection, making it almost unusable. I tried my iPad and it seems to be fine, and so is my iMac via WiFi. We rebooted the phones and it has not helped. This was not a problem before. Any idea why two separate...

I copied some large PowerPoint files of around 29mb each to dropbox, though it takes too long to open, so I want to copy it to the phone. Where is the best place to copy it? Does it matter? I've never copied files to it. I also have an sd card. Thanks.

The Samsung WatchON app keeps crashing and freezing my Note3. A window keeps popping up telling me that unfortunately it has stopped. I do not even know what this is. What is this? Is it crashing for you? Thanks.

I use Feedly and sometimes Flipboard. 1. Do any on you use My Magazine? Does it offer any advantages over Flipboard or Feedly? 2. How can I disable it from opening up when pressing the home screen button? Thanks.

Under the Running Apps, it shows that I have 1.7GB used with 712MB free. 1. The different apps seem to all show 1 process and 1 or 2 services. What does this mean? 2. Should I routinely go through these apps and quit/end them? 3. If so, at what point should I do this? Do you wait until...